Articles (26)

Access Work Email from Mobile Device

Set up a third-party email client on your personal mobile device to allow UFV email access.

Block a Sender

Block the emails you are receiving emails from a sender.

Blocked Email

What to do if an email you sent was blocked, or an email someone sent to you was not received.

Deleted Email Recovery

Outlook email retention policy and how to recover emails after the 30-day time frame.

Distribution List: Manage Members

Remove and add members to a distribution group in Microsoft Outlook.

Email Attachment File Size

Size limit of an attachment when sending external UFV Outlook email.

Email FAQ

Commonly asked questions about email access, email delivery, and spam/phishing.

Email Forwarding

While you can set up email forwarding from your UFV email to another account, ITS does not recommend this. Read this guide to find out why.

Email Security at UFV

Frequently asked questions and resources about email security at UFV to help you connect to important UFV announcements, collaborate with UFV community members, and sign on to UFV services.

Exchange Online Features

Links to articles and support for Exchange online.

Junk Items Folder

The Outlook Junk Folder holds suspected spam and phishing for your review. This article explains how to review and re-classify Junk messages.

Mobile Device Management Connection to iPhone

Verify if your UFV provided iPhone is connected to UFV Mobile Device Management (MDM) successfully to synchronize your UFV email and calendar.

Online Archive feature for Mailboxes

Activation of the M365 Online Archive when an Outlook mailbox folder items reaches towards full limits.

Outlook Calendar Free/Busy Settings

Share your email permissions so others can view your Outlook calendar free/busy information.

Outlook Out-of-Office Message

Send an automatic response email in Outlook.

Outlook Signatures

Create, add, and modify an email signature in Outlook.

Outlook UFV Email through Home Email

Set up your home email client to access your UFV employee email.

Password Prompt on UFV Mobile Device

Resolve password prompt issue for email access on UFV-issued mobile device.

Public Folders: UFV Classifieds

Use Outlook's public folders such as UFV Classifieds.

Report a Suspicious Email

If you receive a suspicious email, forward it to phishreport@ufv.ca and we will investigate.

Shared Mailbox: Access

Access your shared mailbox in UFV web portal, Outlook desktop application, or mobile device.

Shared Mailbox: Add

Add a shared mailbox manually in Outlook.

Shared Mailbox: Deleted Emails

Setup Outlook to keep a deleted an email in the shared mailbox in Outlook and not to the primary email of whoever deletes that email.

Shared Mailbox: Send an Email

Send an email using a shared account in Outlook.

Shared Mailbox: Setup Auto Reply

Setup and remove automatic replies on your shared mailbox.

Synch Outlook Log Messages

Receive or remove Outlook's synchronization of log messages.