Service Catalog

Categories (9)

Employee onboarding/offboarding, Banner, file share access, name change, extensions, and password resets.Students single sign on and passwords.

Classroom and meeting room technology, audio visual, equipment loans and special event support (CEP)

M365, Banner, and other enterprise business applications support and enhancement requests.

Email, communication, collaboration, telephone (voice and mobile), messaging, learning management system, web

Procurement and refresh cycles for desktop computing, software, employee and student print

Threat management, security policies, security enhancements, cybersecurity awareness and education.

Data centre, computing, infrastructure, network file share management and creation, backup and recovery.

Lan, wan, firewall, new data port requests, wireless guest, event and contractor access

IT Service Desk, student personal device support, training, classroom technology support and technician dispatch.