Exchange Online Features

Exchange Online is UFV's email platform which provides many benefits including:

• Improved data and email protection – Exchange Online has increased data loss prevention capabilities and additional defenses against email threats
• Accessible email from anywhere – Exchange Online provides better performance on your work computer, personal computer, mobile device, or tablet
• Modern webmail experience – Exchange online webmail has a modernized look, consistent with well-known mail applications
• More storage – with Exchange Online, your mailbox size increases to 100 GB

Exchange Online brings new features and some changed behavior in how email and shared mailboxes are used. Listed below are the available KB articles to provide technical support with exchange online.

Shared Mailboxes

• How to access UFV Shared Mailbox?
• How to delete Emails in Shared Mailbox?
• How to send an Email from a Shared Mailbox in Outlook?
• How to set up an Automatic Reply on the Shared Mailbox?
• How to add a Shared Account Manually in Outlook?

Public Folders

• How to add public folders in the Outlook Desktop Application and Outlook Web?

Outlook Sync Issues Folder

• How to remove synchronization log messages received?

Employee Email on Mobile Device

• Setup UFV Email on Personal Mobile Device
• How to troubleshoot UFV provided mobile keeps prompting for a password when accessing email
• How to verify that your UFV iPhone is connected to MDM (Mobile Device Management) and has a UFV email configured