Shared Mailbox: Setup Auto Reply

To turn on automatic replies

  1. Log into the Outlook Web App using your UFV employee email credentials.
  2. At the top right of the screen, click on your initials.
  3. Select Open another mailbox.

Outlook web app highlighting the option to open another mailbox

  1. In the window that pops up, type the shared mailbox name you want to open, select it, and click on Open.

Type the shared mailbox name to open another mailbox

  1. Once the shared mailbox opens, click on the Settings icon in the top right corner.
  2. In the search bar, type automatic replies and click on the search result.

Click on settings icons in the top right corner and search for automatic replies

  1. In the automatic replies settings windows, turn on the automatic replies using the toggle button.

Turn on automatic reply using the toggle button

  1. Configure your automatic reply as needed and click Save.

Configure your automatic reply as needed and click Save

To turn off automatic replies

  1. In the automatic replies settings windows, use the toggle button to Turn off the automatic replies.
  2. Click Save.

Turn off auto replies

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Access your shared mailbox in UFV web portal, Outlook desktop application, or mobile device.

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Request a new shared mailbox.
Request access changes to a shared mailbox (add or remove an employee and / or change an owner).