Shared Mailbox: Setup Automatic Reply on the Shared Mailbox

This article provides instructions on how to setup/ remove automatic replies on your shared mailbox. Automatic replies on the shared mailbox can be set up only using Outlook Web. Once the setup is complete and automatic replies are turned on in the shared mailbox in Outlook web, anyone sending emails to this shared mailbox will receive the automatic reply set up during the process.

• Steps to set up an automatic reply on the Shared Mailbox
• Steps to remove an automatic reply from the Shared Mailbox
   

Steps to set up an automatic reply on the Shared Mailbox

1. Log into the Outlook Web App here using your UFV employee email credentials.
2. At the top right of the screen, click on your initials.
3. Select “Open another mailbox”.
   
    
4. In the window that pops up, type the shared mailbox name you want to open, select it, and click on 'Open'. This will open your shared mailbox in a separate browser window if you have permissions to this shared mailbox.
   
   
    
5. Once the shared mailbox opens, click on the 'Settings' icon on the top right corner. 
   In the search bar, type automatic replies and click on the search result.
   
    
6. In the automatic replies settings windows, turn on the automatic replies using the toggle button.
   
    
7. Now, Configure your automatic reply as needed and click "Save".
   

Steps to remove an automatic reply from the Shared Mailbox

1. Follow the steps 1- 5 in the above section "Steps to set up an automatic reply on the Shared Mailbox".
2. In the automatic replies settings windows, turn off the automatic replies using the toggle button
3. Click "Save".