Knowledge Base

Categories (13)

Accounts and Access

Network, systems, applications, computing accounts and access for employees and students.

Eduroam and Wireless

WiFi networks, eduroam, guest and event wireless access.

Learning Management System

myClass, Blackboard, Kaltura

Email

Email, Outlook, Shared Mailboxes, and webmail for employees and students.

Microsoft 365 (M365)

Microsoft 365 (M365) software support and information (Email, OneDrive, MS Teams, Microsoft applications) for students and employees.

myUFV Portal

myUFV Portal

Hardware

Computing, hardware, and remote desktop for employees and students.

Software

Client, classroom, business and enterprise software for employees and students.

myFiles and Network Storage

myFiles and Network File Storage

Telecommunications and Conferencing

Mobile phones, desktop phones, voicemail and videoconferencing.

Cyber Security

Cyber security, information security, phishing emails, spam blocking, Bitlocker, virus and malware.

FAQs

Frequently asked questions

IT Services Portal

Articles on using the IT Services Portal (e.g., submit a ticket, approve a ticket).

Articles (1)

Finding the Service Tag on a Dell P2422H monitor

Use the monitor settings button to find the Service Tag of a Dell P2422H monitor.