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Articles
Knowledge Base
Categories (14)
Accounts and Access
Network, systems, applications, computing accounts and access for employees and students.
Microsoft 365 (M365)
Microsoft 365 (M365) software support and information (Email, OneDrive, MS Teams, Microsoft applications) for students and employees.
myUFV Portal
myUFV Portal
myFiles and Network Storage
myFiles and Network File Storage
myClass and Learning Management Systems
myClass and Learning Management Systems for students and employees. LMS, Blackboard, Kaltura, Online, Mediaspace, and Teaching and Learning.
Wireless
WiFi networks, eduroam, guest and event wireless access.
Computing
Computing, hardware, and remote desktop for employees and students.
Email
Email, Outlook, Zimbra, and webmail for employees and students.
Telecommunications and Conferencing
Mobile phones, desktop phones, voicemail and videoconferencing.
Audio Visual
Classroom and meeting room audio visual.
Software
Client, classroom, business and enterprise software for employees and students.
Cyber Security
Cyber security, information security, phishing emails, spam blocking, Bitlocker, virus and malware.
FAQs
Frequently asked questions
IT Services Portal
Articles on using the IT Services Portal (e.g., submit a ticket, approve a ticket).
Additional Resources
Popular Articles
Eduroam Wi-Fi Quick Start Guide
Computer Labs
Student Email on M365
Student myUFV Account
Email: Sync Issues Folders and Log Messages in Outlook Application
Recent Articles
Online Courses
Troubleshoot Audio/Video on MS Teams / Zoom / Collaborate / Micollab
Review Your Recent UFV Sign-in Activity
MFA: Verify, Update, or Reset Multi-Factor Authentication
MFA: Multi Factor Authentication FAQ
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