Knowledge Base

Categories (14)

Network, systems, applications, computing accounts and access for employees and students.

Microsoft 365 (M365) software support and information (Email, OneDrive, MS Teams, Microsoft applications) for students and employees.

myUFV Portal

myFiles and Network File Storage

myClass and Learning Management Systems for students and employees. LMS, Blackboard, Kaltura, Online, Mediaspace, and Teaching and Learning.

WiFi networks, eduroam, guest and event wireless access.

Computing, hardware, and remote desktop for employees and students.

Email, Outlook, Zimbra, and webmail for employees and students.

Mobile phones, desktop phones, voicemail and videoconferencing.

Classroom and meeting room audio visual.

Client, classroom, business and enterprise software for employees and students.

Cyber security, information security, phishing emails, spam blocking, Bitlocker, virus and malware.

Frequently asked questions

Articles on using the IT Services Portal (e.g., submit a ticket, approve a ticket).