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Categories (13)
Accounts and Access
Network, systems, applications, computing accounts and access for employees and students.
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Eduroam and Wireless
WiFi networks, eduroam, guest and event wireless access.
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Learning Management System
myClass, Blackboard, Kaltura
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Email
Email, Outlook, Shared Mailboxes, and webmail for employees and students.
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Microsoft 365 (M365)
Microsoft 365 (M365) software support and information (Email, OneDrive, MS Teams, Microsoft applications) for students and employees.
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myUFV Portal
myUFV Portal / Banner Self-Service
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Hardware
Computing, hardware, and remote desktop for employees and students.
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Software
Client, classroom, business and enterprise software for employees and students.
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myFiles and Network Storage
myFiles and Network File Storage
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Telecommunications and Conferencing
Mobile phones, desktop phones, voicemail and videoconferencing.
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Cyber Security
Cyber security, information security, phishing emails, spam blocking, Bitlocker, virus and malware.
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FAQs
Frequently asked questions
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IT Services Portal
Articles on using the IT Services Portal (e.g., submit a ticket, approve a ticket).
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Popular Articles
Connect to Eduroam Wi-Fi
Student Email on M365
myUFV for Students
Outlook "Sync Issues" Folder and Log Messages
Computer Labs
Recent Articles
Multi-factor Authentication (MFA) at UFV
MFA: Multi Factor Authentication FAQ
Outlook: Add a Public Folder
How to Register for Multi Factor Authentication and Self-Service Password Reset
Join and Participate in Zoom Meetings Guide
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