- Knowledge Base
- Wireless
Quick start guide on how to connect to the wifi (eduroam) available for the employees and students to connect at UFV.
- Knowledge Base
- Computing
Student guide on accessing UFV Computer Labs on campus or remotely.
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Students
Guide for students on accessing, setting up UFV student email on their computers, and mobile devices, and includes information on email forwarding not supported, and email name change.
- Knowledge Base
- myUFV Portal
Student guide on how to use student myUFV account for several web-services such as accessing student information or registration details or online classes, etc. , reset the password, and unlock the account.
- Knowledge Base
- Email
- Employee Email
Guide on Microsoft Outlook sync issues folders, receiving synchronization log messages, and how to remove the log messages.
- Knowledge Base
- Email
- Employee Email
Instructions on how to setup/ remove automatic replies on your shared mailbox
- Knowledge Base
- FAQs
UFV Resources & FAQ including knowledge base, office 365, UFV alerts, or renting video equipment, etc.
- Knowledge Base
- Software
MAC OS Big Sur and Catalina may receive a developer not verified error when installing SPSS 25. This article provides a troubleshooting guide to help resolve SPSS 25 installation issue with installation.
- Knowledge Base
- Cyber Security
- Account Security
New UFV Employees and Students will be prompted complete this combined registration, which offers two benefits: SSPR (self service password reset), and MFA (multi factor authentication).
- Knowledge Base
- Telecommunications and Conferencing
Instructions for employees on how to login to the Zoom application.
- Knowledge Base
- Wireless
Student and Employee guide on configuring wifi (eduroam) for Android, Blackberry, Windows Phone devices at UFV.
- Knowledge Base
- Cyber Security
- Account Security
Instructions for employees or students to reset your own password if you are locked out of your account or forget your password.
- Knowledge Base
- Wireless
Student and Employee guide on configuring wifi (eduroam) on an iPhone at UFV.
- Knowledge Base
- Accounts and Access
Instructions for employee self-service password reset for myUFV, Blackboard, Banner 9 or your Network Login Account (PC/Email) Password Using Self Service
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Students
Guide for students on how to move emails from Zimbra to another email account during migration to M356 Exchange Online.
- Knowledge Base
- Wireless
Student and Employee guide on configuring wifi (eduroam) on a Windows Laptop at UFV.
- Knowledge Base
- Email
- Employee Email
Instructions on an alternative way of deleting emails in Shared Mailboxes so emails don't end up in the 'deleted items' folder of whoever deletes the email.
- Knowledge Base
- FAQs
Guide with the information on the most commonly used ITS services and tools by students.
- Knowledge Base
- Computing
Instructions for Students on how to remote access (RDP) into UFV Student Computer Labs on Windows and MAC personal computers.
- Knowledge Base
- Software
UFV students and employees can receive MS Office 365 for free.
- Knowledge Base
- Wireless
Troubleshooting guide on connecting to the wifi (eduroam) available for the employees and students at UFV.
- Knowledge Base
- Computing
A quick Remote Desktop Connection guide and FAQs to assist with the setup RDP gateway remote access to UFV work computers.
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Students
Guide on login to M365 applications, switching between accounts, and installing M365 applications on a personal device.
- Knowledge Base
- Accounts and Access
Instructions for student self-service password reset and unlocking student account for myUFV, myFiles, myMail, myClass, and other SSO application logins