- Knowledge Base
- Computing
Student guide on accessing UFV Computer Labs on campus or remotely.
- Knowledge Base
- Cyber Security
- Email Security
Learn to define spam and phishing as well as the impact they can have. Learn to spot a legitimate email message.
- Knowledge Base
- Accounts and Access
UFV ITS Services Password Conventions
- Knowledge Base
- Software
Instruction for students and employees on installing SPSS 27 on MAC computer
- Knowledge Base
- Software
Instruction on access software, Installing SPSS 25 for Mac Users.
- Knowledge Base
- myUFV Portal
Instructions for students on how to view final grades in myUFV once released by the instructor.
- Knowledge Base
- Software
Instruction for students and employees on installing SPSS 27 on Windows computer
- Knowledge Base
- Cyber Security
- Account Security
New UFV Employees and Students will be prompted complete this combined registration, which offers two benefits: SSPR (self service password reset), and MFA (multi factor authentication).
- Knowledge Base
- Computing
Employee guide on troubleshooting steps for verifying Always ON VPN connection.
- Knowledge Base
- Computing
A quick Remote Desktop Connection guide and FAQs to assist with the setup RDP gateway remote access to UFV work computers.
- Knowledge Base
- Cyber Security
- Device Security
Backing up your data is crucial in case of hardware failure, ransomeware, or other data-destroying malware. While UFV manages our network file backups, it is always a good idea to back up your personal data.
- Knowledge Base
- Cyber Security
- Email Security
Spoofing is a technique to hide the true origin of an email message. This is commonly used to send phishing to the UFV community. This article will help you identify email spoofing, and understand why it happens.
- Knowledge Base
- Email
- Employee Email
Instructions on Adding a Shared Mailbox Manually in Outlook
- Knowledge Base
- myClass and Learning Management Systems
Student and Faculty guide on accessing their course/class resources online using myClass (Blackboard Learning).
- Knowledge Base
- Accounts and Access
Instructions for employee self-service password reset for myUFV, Blackboard, Banner 9 or your Network Login Account (PC/Email) Password Using Self Service
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Employees
Guide for Students and Employees on how to create and manage teams in MS Teams.
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Employees
Guide on how to set up and use M365 components that are currently available for UFV Employees.
- Knowledge Base
- Cyber Security
- Email Security
While you can set up email forwarding from your UFV email to another account, ITS does not recommend this. Read this guide to find out why.
- Knowledge Base
- Cyber Security
- Email Security
The Outlook Junk Folder holds suspected spam and phishing for your review. This article explains how to review and re-classify Junk messages.
- Knowledge Base
- Telecommunications and Conferencing
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Employees
Instructions for UFV employees on installing and upgrading to Microsoft O365 Apps for Enterprise on a UFV provided workstation.
- Knowledge Base
- IT Services Portal
How to do a service request ticket approval when you are designated as the Spending Authority or Approver.
- Knowledge Base
- Software
MAC OS Big Sur and Catalina may receive a developer not verified error when installing SPSS 25. This article provides a troubleshooting guide to help resolve SPSS 25 installation issue with installation.
- Knowledge Base
- Software
Convert HEIC/HEIF files to JPEG using Photoshop.
- Knowledge Base
- Email
- Student Email
Responding to a problem where a student reports that they are getting multiple emails from an incorrect instructor that they are not taking classes with but the email belongs to their current classes. The emails are legitimate but the “from” in the email is incorrect. Students receiving a bounce-back email when emailing their instructor.