- Knowledge Base
- myClass and Learning Management Systems
Student and Faculty guide on accessing their course/class resources online using myClass (Blackboard Learning).
- Knowledge Base
- Cyber Security
- Account Security
It's easy to check your UFV account sign-in history. Reviewing your sign-in history helps you to check for unusual activity.
- Knowledge Base
- Cyber Security
- Account Security
How to check fi you are registered for MFA, and what to do if you lose access to your MFA verification methods (e.g., lost phone).
- Knowledge Base
- Cyber Security
- Account Security
Learn how multi factor authentication (MFA) works to secure your UFV account.
- Knowledge Base
- Cyber Security
- Email Security
While you can set up email forwarding from your UFV email to another account, ITS does not recommend this. Read this guide to find out why.
- Knowledge Base
- Email
- Employee Email
Instructions for employees to set up a third-party email client on your personal mobile device to get your UFV email.
- Knowledge Base
- Accounts and Access
UFV ITS Services Password Conventions
- Knowledge Base
- Software
MAC OS Big Sur and Catalina may receive a developer not verified error when installing SPSS 25. This article provides a troubleshooting guide to help resolve SPSS 25 installation issue with installation.
- Knowledge Base
- Software
Instruction on access software, Installing SPSS 25 for Mac Users.
- Knowledge Base
- Software
Instruction for students and employees on installing SPSS 27 on MAC computer
- Knowledge Base
- Software
Instruction for students and employees on installing SPSS 27 on Windows computer
- Knowledge Base
- Computing
Student guide on accessing UFV Computer Labs on campus or remotely.
- Knowledge Base
- Telecommunications and Conferencing
How to place International/Domestic long distance calls.
- Knowledge Base
- Computing
General guidelines for students on how to handle water-damaged personal devices e.g. laptops, tablets, phones, etc.
- Knowledge Base
- ITS Internal Knowledge Base Articles
- ITS Teams
- Client Technology Support Team
- Knowledge Base
- Cyber Security
- Email Security
The Outlook Junk Folder holds suspected spam and phishing for your review. This article explains how to review and re-classify Junk messages.
- Knowledge Base
- Cyber Security
- Account Security
New UFV Employees and Students will be prompted complete this combined registration, which offers two benefits: SSPR (self service password reset), and MFA (multi factor authentication).
- Knowledge Base
- Cyber Security
- Account Security
The Microsoft Authenticator app helps you sign in to your accounts when you're using multi-factor authentication (MFA). The Authenticator App works without cell service, and it's free on iOS and Android.
- Knowledge Base
- Cyber Security
- Account Security
You can use your phone for MFA verification by receiving a text or call.
- Knowledge Base
- Computing
Instructions on how to manually sync UFV device to AO VPN
- Knowledge Base
- ITS Internal Knowledge Base Articles
- ITS Teams
- Client Technology Support Team
- Knowledge Base
- Software
Instructions on how to upload information into CareerLink
- Knowledge Base
- Cyber Security
- Account Security
Instructions for employees or students to reset your own password if you are locked out of your account or forget your password.
- Knowledge Base
- Cyber Security
- Device Security
Antivirus programs are used to prevent, detect, and remove malware. Here are some recommendations for antivirus software for your personal PC or Mac.