Note: IT Services strongly recommends NOT forwarding your UFV email to a non-UFV email system for the reason listed below.
IT Services can't guarantee that you will receive messages forwarded to another email system.
A forwarded message could bounce if your inbox is full or unavailable or be blocked altogether by a spam filter.
The UFV spam filter system may blacklist your external email provider.
As UFV will not remove blacklisted domains, you may not be able to send from that email address to a UFV address.
You or your recipient might not be notified, if an email sent from a non-UFV email address to a UFV address is blocked by UFV spam filters.
Your instructor or other important recipients might not receive your email at all.
The UFV-assigned email address clearly identifies you as a student.
For example, personal email addresses (e.g. soccerdude@hotmail.com or kitten524@yahoo.ca) may be flagged as spam in an instructor's inbox, resulting in it being unread or deleted.
If you are submitting an assignment close to the deadline, UFV email system delivers assignments to your instructor on time.
Other email systems may delay sending email, which could make your work late and cost you marks under your instructor’s policy.
IT Services will notify if there is a major, identifiable issue with the UFV student email system.
IT Services cannot verify or troubleshoot individual cases of non-receipt or delays involving forwarded email addresses to instructors.
If you report an issue with email forwarding to the IT Service Desk, the fix will be to remove the forwarding.
No additional investigation into the cause of the problem will be performed.