Adding a Shared Mailbox in Outlook

If you have access permissions to a shared mailbox, you can easily add a shared account to Outlook if it does not automatically show up in Outlook when logging in with your UFV email account. Follow the steps listed to add a shared account you have permissions to in Outlook:

1. In Outlook, click on the File menu -> Account Settings -> Account Settings....

Account Settings option in the File menu

As shown in the screenshot below, follow the steps listed:

2. Click on 'Change' in the Account Settings dialog box.

3. Now, click on 'More Settings' under the Change account dialog box.

More Settings under Change account dialog box

4. It will open the Microsoft Exchange dialog box, click the 'Advanced' tab.

5. Click on the 'Add' button in the Add Mailbox dialog box.

6. Enter the shared mailbox email you want to add and then click 'OK'.

7. Click 'Apply' -> 'OK'. Wait for a few minutes while Outlook adds the account. After a few minutes, the shared account should now show up.

Microsoft Exchange dialog box

Details

Article ID: 891
Created
Fri 10/30/20 10:05 AM
Modified
Thu 2/8/24 4:03 PM

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