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Responding to a problem where a student reports that they are getting multiple emails from an incorrect instructor that they are not taking classes with but the email belongs to their current classes. The emails are legitimate but the “from” in the email is incorrect. Students receiving a bounce-back email when emailing their instructor.
If your receive a suspicious email, forward it to phishreport@ufv.ca and we will investigate.
If you are receiving emails from a sender and you no longer wish to keep receiving them, you can block the sender.
Guide with the information on the most commonly used ITS services and tools by students.
Read this article to find out what to do if an email you sent was blocked, or an email someone sent to you was not received.
While you can set up email forwarding from your UFV email to another account, ITS does not recommend this. Read this guide to find out why.
Spoofing is a technique to hide the true origin of an email message. This is commonly used to send phishing to the UFV community. This article will help you identify email spoofing, and understand why it happens.
Guide on how to set up and use M365 components that are currently available for UFV Students.
Guide on how to set up and use M365 components that are currently available for UFV Employees.
Instructions to verify if your UFV provided iPhone is connected to UFV Mobile Device Management (MDM) successfully to synchronize your UFV email and calendar.
Guide on the UFV Classifieds folder to post an Ad via Outlook public folder.
Instructions for employees on troubleshooting if UFV provided mobile device keeps prompting you for a password when accessing email application.
Guide on Microsoft Outlook sync issues folders, receiving synchronization log messages, and how to remove the log messages.
Instructions for employees to set up a third-party email client on your personal mobile device to get your UFV  email.
Guide on configuring home computer MS Outlook for employee email.