EMPLOYEE

Knowledge Base

Categories (7)

Accounts, Access & Passwords

Access, Usernames, Permissions, Password Reset, Authentication, Admin Requests.
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Audio Visual

Support for AV devices and services including digital signage.
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Communication Devices

Mobile phones, softphones, and voicemail.
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myUFV Work Portal for Employees

Central hub for relevant campus information and services for employees.
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Software

M365, Email, Browsers, Zoom, Teams, PDFs, Install Software, Njoyn, Room Bookings
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Wireless, Internet & Network

Wi-Fi, Eduroam, Remote Access, Files, AO-VPN
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Hardware

Device pricing and specifications, printing, device support.
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Articles (4)

Pinned Article UFV New Employee Orientation Video

This video is an introduction to IT Services at the University of the Fraser Valley and is created specifically for new employees.

Connect to eduroam (Wi-Fi)

Use eduroam to connect to Wi-Fi services.

Incident Ticket Details

Submit and track your ITS support ticket details.

Approve a Ticket

How spending authority or approvers can give their authorization for a spending activity.