Search70 Results
- Knowledge Base
- Telecommunications and Conferencing
- Mobile
Information on purchasing a new mobile device, adding roaming packages, or a data plan to your device, and UFV mobile device management.
- Knowledge Base
- Telecommunications and Conferencing
- Zoom
Instructions on how to switch existing personal zoom account created with UFV email to UFV licensed Zoom account.
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Employees
Guide on how to set up and use M365 components that are currently available for UFV Employees.
- Knowledge Base
- Hardware
A quick Remote Desktop Connection guide and FAQs to assist with the setup RDP gateway remote access to UFV work computers.
- Knowledge Base
- Email
- Employee Email
- Email
Guide on configuring home computer MS Outlook for employee email.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions on how to manage the distribution group in Outlook
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions on how to setup/ remove automatic replies on your shared mailbox
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions to send an email using a shared account in Outlook.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
How to delete emails in Shared Mailboxes and prevent emails appearing in the "deleted items" folder of whoever deletes the email.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions to access shared mailboxes in an exchange online web portal, outlook desktop application, and mobile device.
- Knowledge Base
- Email
- Employee Email
- Email
Guide on deleted emails retention policy in Outlook, and how can one recover emails which fall under the recoverable timeframe of 30 days.
- Knowledge Base
- Email
- Employee Email
- Folders
Instructions on how to add UFV public folders (e.g. Classifieds or HR public folders) in Outlook Desktop Application and Outlook Web
- Knowledge Base
- Email
- Employee Email
- Folders
Guide on the UFV Classifieds folder to post an Ad via Outlook public folder.
- Knowledge Base
- Email
- Employee Email
- Email
Instructions to verify if your UFV provided iPhone is connected to UFV Mobile Device Management (MDM) successfully to synchronize your UFV email and calendar.
- Knowledge Base
- Email
- Employee Email
- Email
List of all the resources and KB articles available for the support of exchange online.