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The Outlook Junk Folder holds suspected spam and phishing for your review. This article explains how to review and re-classify Junk messages.

Responding to a problem where a student reports that they are getting multiple emails from an incorrect instructor that they are not taking classes with but the email belongs to their current classes. The emails are legitimate but the “from” in the email is incorrect. Students receiving a bounce-back email when emailing their instructor.

Guide with the information on the most commonly used ITS services and tools by students.

Instructions on an alternative way of deleting emails in Shared Mailboxes so emails don't end up in the 'deleted items' folder of whoever deletes the email.

Instructions on Adding a Shared Mailbox Manually in Outlook

Instructions on how to setup/ remove automatic replies on your shared mailbox

Instructions to send an email using a shared account in Outlook.

Resources and answers to the frequently asked questions and commonly reported incidents on M365 for Students.

Guide on how to set up and use M365 components that are currently available for UFV Students.

Guide on how to set up and use M365 components that are currently available for UFV Employees.

Guide on the UFV Classifieds folder to post an Ad via Outlook public folder.

Guide on Microsoft Outlook sync issues folders, receiving synchronization log messages, and how to remove the log messages.

Instructions for employees to set up a third-party email client on your personal mobile device to get your UFV  email.

Guide on configuring home computer MS Outlook for employee email.

Create and add a signature to messages