Articles (11)

Pinned Article Connect to Softphone

Connect to your softphone and adjust the settings for use.

Call History

View and delete your phone call history.

Call Long Distance

Make international and domestic long distance calls.

Conference Call Setup

Setup a conference call with three parties.

Do Not Disturb (Stop Ring) Settings

Use do not disturb setting to forward all your calls and stop phone from ringing.

Foward Phone Calls

Forward phone calls to another number.

Phone Reset to Default

Reset phone to factory default settings

Prevent Unwanted and Telemarketing Calls

Web resources references from CRTC website on preventing telemarketing and unwanted calls.

Telecom & Network Troubleshooting Guide (FAQs)

Setup and use Softphone service to make and receive phone calls with an internet device.

Voicemail & Telephone

UFV telephone and voicemail guide for employees including information on UFV directory, voicemail setup, retrieving voicemail messages and recording greetings or absence.