Articles (11)

Pinned Article Telecom & Network Troubleshooting Guide (FAQs)

Setup and use Softphone service to make and receive phone calls with an internet device.

Conference Phone Call Setup

Setup a conference with three parties on a Mitel 5312 network phone.

Do Not Disturb Phone Settings

Forwards all calls so you won't be disturbed by a ringing phone.

Instructions on Making International and Domestic Calls

How to place International/Domestic long distance calls.

Set Phone Call Forwarding

Forward phone calls from UFV Phones to a local or an outside phone number.

Voicemail & Telephone

UFV telephone and voicemail guide for employees including information on UFV directory, voicemail setup, retrieving voicemail messages and recording greetings or absence.