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Knowledge Base
EMPLOYEE
Wireless and Internet
Phone, Softphone, Voicemail
Set Phone Call Forwarding
Set Phone Call Forwarding
Tags
Phone
Call-Forward
Note:
Queue phone agents should not enable call forwarding as it will disrupt queue functionality.
Set call forward
Lift handset:
For Local Number Dial *64 and the Forwarding Local.
For Outside Number Dial *64 and 9 and the Outside Forwarding Number (e.g.
*64
+
9
+
604-123-4567
).
Delete call forward
Lift handset:
Dial #78.
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Details
Article ID:
431
Created
Thu 4/30/20 6:20 PM
Modified
Wed 7/24/24 9:47 AM
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Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://itservicedesk.ufv.ca/TDClient/52/ITServicesPortal/KB/ArticleDet?ID=431">https://itservicedesk.ufv.ca/TDClient/52/ITServicesPortal/KB/ArticleDet?ID=431</a><br /><br />Set Phone Call Forwarding<br /><br />Forward phone calls from UFV Phones to a local or an outside phone number.