Set Phone Call Forwarding

Note: Queue phone agents should not enable call forwarding as it will disrupt queue functionality.


Set call forward

  1. Lift handset:
  • For Local Number Dial *64 and the Forwarding Local.
  • For Outside Number Dial *64 and 9 and the Outside Forwarding Number (e.g. *64+9+604-123-4567).

Delete call forward

  1. Lift handset:
  • Dial #78.
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Details

Article ID: 431
Created
Thu 4/30/20 6:20 PM
Modified
Wed 7/24/24 9:47 AM