How to place International/Domestic Calls.

Information about International/Domestic calling instructions for placing calls in UFV phone systems.

This article provides information about International/Domestic calling instructions for placing calls in UFV phone systems. For the purposes of this article, an international call is a call to a phone number that exists outside of the country where you are located.

Please note that all users of UFV phone systems are restricted from dialing international phone numbers by default. To enable international dialing for one or more specific users, an Authorized Contact (Decision Maker or Supervisor) can create a request to communicate the necessary information to our Telephone Support team. Provide the name and phone number of each user who needs to be enabled to dial international/domestic phone numbers.

 

To place a call to another province/country, use the following "On-Hook" dialing instructions:

  1. Dial the outbound dial digit, which is 9 (if calling from softphone, exclude the 9) , followed by 011 (the international access code).
  2. Dial the desired "country code" followed by the local number.
  3. Use one of the following ways to engage the call:
  4. Lift the handset.
  • Press an inactive line button.
  • Press the speaker button.
  • Press the headset button (when a headset is attached).
  • Press the Dial soft key (when displayed).

 
ex)

To call Stanford University in California, USA (650-723-2300)
9 + 011 + 1 + 6507232300

To call University of Toronto, Canada (416-978-2011)
9 + 1 + 4169782011

To call Thompson Rivers University in Kamloops, BC (250-828-5000)
9 + 1 + 2508285000

To call University of British Columbia (604-822-2211)
9 + 6048222211

You must exclude the 9 if calling from softphone.

 

Note: In addition to country codes, some countries also have city codes that you must dial after the country code and before the local number.

Details

Article ID: 3535
Created
Fri 4/22/22 2:51 PM
Modified
Fri 4/22/22 2:51 PM