Articles (12)

Access Older Emails With Cache Mode Enabled in Outlook

Instructions on accessing older emails with a cache mode enabled in Outlook.

Add an Email Signature in Outlook

Create and add a signature to email messages.

Exchange Online - What's new?

List of all the resources and KB articles available for the support of exchange online.

Fix UFV Provided Mobile Device Prompting for a Password When Accessing Email

Instructions for employees to fix when a UFV provided mobile device prompts you for a password when accessing email.

M365 Online Archive for Mailboxes

Details the changes a user can expect when their Outlook mailbox is enabled for Online Archive

Outlook "Sync Issues" Folder and Log Messages

Guide on Microsoft Outlook "Sync Issues" folder, receiving synchronization log messages, and how to remove the log messages.

Recover Deleted Emails in Outlook

Guide on deleted emails retention policy in Outlook, and how can one recover emails which fall under the recoverable timeframe of 30 days.

Set an Out of Office Message in Outlook

How To Set an Out of Office Message in Outlook

Set Up Outlook for Employee Email Home Use

Guide on configuring home computer MS Outlook for employee email.

Set Up UFV Email On Personal Mobile Device (iOS/Android)

Instructions for employees to set up a third-party email client on your personal mobile device to get your UFV  email.

Verify UFV iPhone Connected to Mobile Device Management (MDM)

Instructions to verify if your UFV provided iPhone is connected to UFV Mobile Device Management (MDM) successfully to synchronize your UFV email and calendar.