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Steps to resolve audio and video issues while using MSTeams, Zoom and Micollab (softphone).

Frequently asked questions about UFV email access, email delivery, and spam/phishing.

Submit and track your ITS support ticket details.

Audio Visual Setup for Abbotsford A-Bldg Room 203b

Audio Visual Setup for Abbotsford J-Bldg Room 161

Audio Visual Setup for Abbotsford B-Bldg Room 205

Audio Visual Setup for Abbotsford A-Bldg Room 203s

How to properly care for your UFV-issued laptop, and steps to take if the laptop requires repair or is stolen.

To ensure protection of UFV devices from major threats, the Cybersecurity team blocks certain applications from being installed on any UFV computer.

Use the security key option for MFA if you do not have a mobile device or do not want to use your mobile device. A security key is a device that plugs into a USB port on your computer, and can be used to verify multi factor authentication (MFA) or for passwordless sign in.

Developed by the Canadian Internet Registration Authority, Canadian Shield is a free DNS security service that blocks access to malicious websites, phishing scams, and other online threats before they can do harm. It’s privacy-focused and built specifically for Canadians.

Softphone - MiCollab for Desktop Client Quick Reference Guide

Connect to your softphone and adjust the settings for use.

Use Outlook's public folders such as UFV Classifieds.

Employee guide to directly accessing UFV network files remotely using myFiles (Gateway).