Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Software purchase, software install, software license transfer, lab software


Request an account extension for a contract or sessional employee.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Onboard new employees so they can receive UFV network file access, computer, email, phone, and business application accounts.


Request Wi-Fi access on campus for guests and events.


Request an update to the UFV directory information.


Employee department transfers of IT resources or role changes within the same department.


Request to reassign hardware to another employee and/or have hardware imaged.


Offboard an employee (retirement, resignation, and contract end).


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Request a new network data cable drop be installed in an office, cubicle, or other workspace.


Email Global Address Book Distribution List


Request a new shared mailbox.


Request a remote desktop (RDP) connection to a UFV campus computer.


Use this service to request a new project.


Report an issue with Banner and applications that integrate with Banner (e.g., FAST).


Request permissions to MachForm entries and reports.


Digital signage procurement, TelemetryTV application permissions