Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Software purchase, software install, software license transfer, lab software


Brightspace support for students and faculty.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Request an account extension for a contract or sessional employee.


Employee department transfers of IT resources or role changes within the same department.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Request Wi-Fi access on campus for guests and events.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Request to reassign hardware to another employee and/or have hardware imaged.


Request a course restore or migration from Blackboard to Brightspace.


Request an update to the UFV directory information.


Use this service to request enhancements to the TeamDynamix system.


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Request the set up of computer hardware at a new workstation location.


TelemetryTV is a cloud-based digital signage content management system (CMS) designed to help organizations easily manage and display multimedia content across various screens.


Blackboard is a learning management system (LMS) designed to enhance the educational experience for both instructors and students.


Offboard an employee (retirement, resignation, and contract end).