Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Employee department transfers of IT resources or role changes within the same department.


Offboard an employee (retirement, resignation, and contract end).


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Request an account extension for a contract or sessional employee.


Request hardware procurement for UFV standard and non-standard hardware such as a desktop, laptop, monitor, tablet, and other peripherals and components.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Software purchase, software install, software license transfer, lab software


Use this service to request enhancements to the TeamDynamix system.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Request an update to the UFV directory information.


Request to reassign hardware to another employee and/or have hardware imaged.


Use this form to request an IT service that is currently not in our Service Catalogue.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Papercut MF is a print management solution that helps you track, control, and secure your printing across the organization.


Request Wi-Fi access on campus for guests and events.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Request a new shared mailbox.