Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Request hardware procurement for UFV standard and non-standard hardware such as a desktop, laptop, monitor, tablet, and other peripherals and components.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Request an account extension for a contract or sessional employee.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Software purchase, software install, software license transfer, lab software


Use this service to request enhancements to the TeamDynamix system.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Request an update to the UFV directory information.


Request course availability date change (Instructor Use Only).


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Offboard an employee (retirement, resignation, and contract end).


Request Wi-Fi access on campus for guests and events.


This service is used to request a softphone or softphone extension.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Request the set up of computer hardware at a new workstation location.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


Request to reassign hardware to another employee and/or have hardware imaged.