Popular Services

Contact the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Employee department transfers of IT resources or role changes within the same department.


Request hardware procurement for UFV standard and non-standard hardware such as a desktop, laptop, monitor, tablet, and other peripherals and components.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Report an incident to the IT Service Desk.


Software purchase, software install, software license transfer, lab software


Request an update to the UFV directory information.


Offboard an employee (retirement, resignation, temporary leave, and contract end).


Request an account extension for a contract or sessional employee.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Use this service to request enhancements to the TeamDynamix system.


Request to reassign hardware to another employee and/or have hardware imaged.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Achieve – E2E Appointment Manager is a student success and retention platform for higher education to recruit, retain, and graduate more students on time.


This service is used to request a softphone or softphone extension.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


Banner is an Enterprise Resources Planning (ERP) system designed for higher education institutions to efficiently manage academic, financial, and administrative processes.


TelemetryTV is a cloud-based digital signage content management system (CMS) designed to help organizations easily manage and display multimedia content across various screens.


Use this service to request enterprise or business application enhancements, like Banner, Brightspace, or myUFV.