Popular Services

Contact the IT Service Desk.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Report an incident to the IT Service Desk.


Request hardware procurement for UFV standard and non-standard hardware such as a desktop, laptop, monitor, tablet, and other peripherals and components.


Software purchase, software install, software license transfer, lab software


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Use this service to request enhancements to the TeamDynamix system.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Offboard an employee (retirement, resignation, and contract end).


Request an account extension for a contract or sessional employee.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Request Wi-Fi access on campus for guests and events.


Papercut MF is a print management solution that helps you track, control, and secure your printing across the organization.


Banner is an Enterprise Resources Planning (ERP) system designed for higher education institutions to efficiently manage academic, financial, and administrative processes.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


This service is used to request a softphone or softphone extension.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Employee department transfers of IT resources or role changes within the same department.


Use this form to request an IT service that is currently not in our Service Catalogue.


Use this form to request an IT service that is currently not in our Service Catalogue.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


This service is used to request purchase of a new mobile phone for a new or existing UFV employee or to request an upgrade to a current UFV-issued device.