Popular Services

Report an incident to the IT Service Desk.

Contact the IT Service Desk

Onboard new employees and student employees so they can receive UFV network file access, computer, email, phone, and business application accounts.

Software procurement requests, licensing inquiries, technology tools for teaching, and software recommendations for administration and classroom use.

Request account extension for a contract or sessional employee

A remote computing assessment will aid in determining how remote working can be supported.

Request an update to the UFV directory information.

Grant access (or change access) to an employee to Banner modules or specific Banner Forms and Banner Admin Pages.

Hardware Procurement Request for UFV standard and non standard hardware such as a computer, laptop, monitors, tablets and other peripherals and components.

Request access to employee network file folder/share

Use this form to request an IT service that is currently not in our Service Catalogue.

Offboard an employee (retirement, resignation, and contract end)

Student Device Support

FAST Account Request

Grant limited access to the UFV network and computers to a student or contractor.

Create or change your BlueJeans video conferencing account. This includes resetting your BlueJeans account password.

Wi-Fi for Guests, Contractors or Events

Network File Share Creation

Request UFV employee name change for network login username and employee email

Use this form to request an IT service that is currently not in our Service Catalogue.

Employees can complete the Educational Technology Request form to request consideration of new educational technology software utilizing the Covid-19 educational technology fund.

Use this form to request an IT service that is currently not in our Service Catalogue.

Email Box Size Increase

This service and form is to be used to request purchase of a new mobile phone for a new or existing UFV employee.

Classroom and meeting room audio visual technical guides and inventory by campus and building.