Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Brightspace support for students and faculty.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Software purchase, software install, software license transfer, lab software


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Request an account extension for a contract or sessional employee.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request an update to the UFV directory information.


Employee department transfers of IT resources or role changes within the same department.


Request a course restore or migration from Blackboard to Brightspace.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Offboard an employee (retirement, resignation, and contract end).


Request the set up of computer hardware at a new workstation location.


Request Wi-Fi access on campus for guests and events.


This service is used to request a softphone or softphone extension.


Report an issue with Banner and applications that integrate with Banner (e.g., FAST).