Popular Services

Contact the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Report an incident to the IT Service Desk.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Request an update to the UFV directory information.


Employee department transfers of IT resources or role changes within the same department.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Request an account extension for a contract or sessional employee.


Software purchase, software install, software license transfer, lab software


Request Wi-Fi access on campus for guests and events.


Offboard an employee (retirement, resignation, and contract end).


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Brightspace support for students and faculty.


Use this service to request enhancements to the TeamDynamix system.


Request to reassign hardware to another employee and/or have hardware imaged.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


FAST (Financial Administrative Support Tools) is a self-reporting tool for authorized users to access general accounting, research, special purpose, and other account information online.


Request a course restore or migration from Blackboard to Brightspace.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Use this form to request an IT service that is currently not in our Service Catalogue.


Papercut MF is a print management solution that helps you track, control, and secure your printing across the organization.