External User Account Access to UFV Network & Computers


This service was previously known as the Contractor (Vendor) Limited Access to UFV Network & Computers.

This service is used to request access to UFV network and computer resources for external user (i.e., non-UFV employee) accounts. This includes external contractors or vendors (ie. consultants, liaisons) and Fraser Valley India employees.

If you are requesting for access for an auxiliary or other type C and D UFV contract employees, including Continuing Education employees, use the Employee Onboarding service. For student workers, use the Student Limited Access to UFV Networks & Computers service

Access to UFV networks and computers will be granted on an as needed basis and the requester will need to specify what is required.  Approval from the Manager, Service Delivery is required before provisioning the account and the request for approval will be submitted automatically when the form is submitted.

Note: HR requires external accounts to be identified as such. Display names and email signatures on all external user accounts are required to indicate EXTERNAL (e.g. Project Manager, External).

Information Required

UFV employees that are part of the Authorized Account Requestors group can complete the External User Account Access to UFV Networks & Computers form to request access to network and computer resources for an external contractor or vendor, or Fraser Valley India employee. The submitted form will be sent to the Service Delivery Manager, IT Services for approval. The following information will need to be submitted on the request form:

  • Job title
  • First and last name 
  • Company
  • Personal email address
  • Phone number or local (if applicable)
  • Employee number (if applicable)
  • Requesting Department
  • Office number
  • Project
  • Purpose of Account
  • Manager / Supervisor
  • Type of access needed (i.e., email, wi-fi, etc.)
  • Contract Start Date
  • Contract End Date


Once the account is setup, external users can login the same as regular employees using their active directory credentials: 

  • The username is usually the last name and first initial (e.g., smithj)
  • The password is a temporary password until they log into a UFV networked computer where they will be required to change the temporary password at first login.

The employee submitting this request must be part of the Authorized Account Requestors group.  Authorized Account Requestors include:

  • Department Assistant (or an Administrative Assistant e.g., Executive Assistant, Program Assistant, etc., authorized by Director)
  • Department Head
  • Dean
  • VP / AVP
  • Director
  • Manager
  • Employees on the Exceptions List (internal list maintained by IT Services)


For support with limited access accounts, please contact the IT Service Desk.

Submit External User Access Request


Service ID: 1219
Wed 3/31/21 4:50 PM
Fri 5/10/24 1:48 PM