Directory Update

Overview

This service is used for requesting an update to the UFV directory contact information. This includes updates to an employee's title, department, phone number, and location in the UFV Directory, telephone call display, and voicemail, as well as on Outlook contact cards and in MS Teams. 

IMPORTANT: The employee submitting this request must be part of the Authorized Account Requestors group. 

Employees who require a name change must submit a Personal Information Change request to Human Resources. For more information, visit the Human Resources website.

For directory updates that occur due to resignation, retirement, and contract ends, please fill out the Employee Offboarding request instead.

Information Required

UFV employees can complete the Directory Update form to request an update to the UFV Directory.

  • Name
  • Department (Required field.  Use current department if not changing.)
  • New title (if applicable)
  • New location (if applicable)
  • New telephone number or local (if applicable)

Instructions

Complete the Directory Update service request.  IT Services will inform you when the update has been completed.

The employee submitting this request must be part of the Authorized Account Requestors group.  Authorized Account Requestors include:

  • Department Assistant (or an Administrative Assistant e.g., Executive Assistant, Program Assistant, etc., authorized by Director)
  • Department Head
  • Dean
  • VP / AVP
  • Director
  • Manager
  • Employees on the Exceptions List (internal list maintained by IT Services)

Support

Contact the IT Service Desk, or check the ticket status in the Online Portal for updates.