Services A-Z (105)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Achieve – E2E Appointment Manager

Business Applications / Product Catalogue / Administrative and Scheduling Tools

Adobe DC and Creative Cloud

Business Applications / Product Catalogue / Content and Media Management

Application Enhancement Request

Business Applications / Enhancement Requests

Atlassian Confluence

Business Applications / Product Catalogue / Content and Media Management

Audio-Visual and Classroom Technology

Audio Visual and Classroom Technology

B

Banner

Business Applications / Product Catalogue / Enterprise Management Systems

Banner Access Request

Accounts and Access / Employee Accounts

Banner Document Management System (BDMS)

Business Applications / Product Catalogue / Enterprise Management Systems

Banner Issue

Business Applications / Banner

Blackboard (myClass)

Business Applications / Product Catalogue / Learning Management and Educational Tools

Blackboard Ally

Business Applications / Product Catalogue / Learning Management and Educational Tools

Bookware

Business Applications / Product Catalogue / Administrative and Scheduling Tools

Brightspace Support

Learning Management System / Brightspace

C

Camtasia

Business Applications / Product Catalogue / Learning Management and Educational Tools

Canva

Business Applications / Product Catalogue / Content and Media Management

Chrome River (Expense Management System)

Business Applications / Product Catalogue / Financial Management Systems

Contact the IT Service Desk

Help and Support

Course Extension (Instructor Use Only)

Learning Management System / myClass (Blackboard) / myClass (Blackboard) Service Requests

Course Merge

Learning Management System / myClass (Blackboard) / myClass (Blackboard) Service Requests

Course Restore / Recovery

Learning Management System / myClass (Blackboard) / myClass (Blackboard) Service Requests

D

Degree Works (MyGRADplan)

Business Applications / Product Catalogue / Enterprise Management Systems

Development Shell

Learning Management System / myClass (Blackboard) / myClass (Blackboard) Service Requests

Digital Signage

Communications and Collaboration / Digital Signage

Directory Update

Accounts and Access / Employee Accounts

E

Eduroam Wi-Fi

Business Applications / Product Catalogue / Communication and Collaboration

Email Bookable Resource

Communications and Collaboration / Email and Distribution Lists / Email

Email Box Size Increase

Communications and Collaboration / Email and Distribution Lists / Email

Email Global Address Book Distribution List

Communications and Collaboration / Email and Distribution Lists / Distribution Lists

Employee Department Transfer / Role Change

Accounts and Access / Employee Accounts

Employee Offboarding (Resignations, Retirements, and Contract Ends Only)

Accounts and Access / Employee Accounts

Extend Employee Account

Accounts and Access / Employee Accounts

External User Account Access to UFV Network & Computers

Accounts and Access / External User Accounts

F

Faculty Course Enrolment

Learning Management System / myClass (Blackboard) / myClass (Blackboard) Service Requests

FAST (Financial Administrative Support Tools)

Business Applications / Product Catalogue / Enterprise Management Systems

H

Hardware Procurement

Computer Hardware and Software / Hardware

I

Information Technology Services About Us

Help and Support

Infosilem Campus (Room Booking Portal)

Business Applications / Product Catalogue / Administrative and Scheduling Tools

Internet of Things (IoT) Wireless Registration

Networks and Connectivity / Wireless

K

Kaltura (Media Space)

Business Applications / Product Catalogue / Learning Management and Educational Tools

M

M365 for Students

Business Applications / Microsoft 365 (M365)

MachForm Permissions

Accounts and Access / Employee Accounts

Microsoft 365 (M365)

Business Applications / Product Catalogue / Administrative and Scheduling Tools

Microsoft Teams for a Course

Communications and Collaboration / Collaboration Systems

Minitab

Business Applications / Product Catalogue / Learning Management and Educational Tools

Mobile Device Purchase / Upgrade

Communications and Collaboration / Phone

myUFV (Ellucian Experience)

Business Applications / Product Catalogue / Enterprise Management Systems

myWeb (TerminalFour)

Business Applications / Product Catalogue / Content and Media Management

N

Network Data Drop

Networks and Connectivity / Network

Network File Folder Share Creation

Files and Documents / Network File Shares

Network File Recovery From Backup

Files and Documents / Backup and Recovery

Network File Share Employee Access

Accounts and Access / Employee Accounts

New Employee Onboarding

Accounts and Access / Employee Accounts

New Shared Mailbox

Communications and Collaboration / Email and Distribution Lists / Shared Mailboxes

O

OneDrive Storage Increase

Business Applications / Microsoft 365 (M365)

P

Padlet

Business Applications / Product Catalogue / Learning Management and Educational Tools

Papercut MF

Business Applications / Product Catalogue / Administrative and Scheduling Tools

PeerScholar

Business Applications / Product Catalogue / Learning Management and Educational Tools

Point & Click

Business Applications / Product Catalogue / Administrative and Scheduling Tools

Project Request

IT Professional Services

R

Remote Access to UFV Applications

Accounts and Access / Employee Accounts

Report a Cybersecurity Concern

Cyber Security

Report a Kaltura Issue

Learning Management System / myClass (Blackboard) / myClass (Blackboard) or Kaltura Issue

Report a myClass (Blackboard) Issue

Learning Management System / myClass (Blackboard) / myClass (Blackboard) or Kaltura Issue

Report an Incident

Help and Support

Restore Zoom or Collaborate Recording

Learning Management System / Zoom and Collaborate Ultra

S

Shared Mailbox Employee Access

Communications and Collaboration / Email and Distribution Lists / Shared Mailboxes

Single Sign-on Integration

Business Applications

Snagit Education

Business Applications / Product Catalogue / Content and Media Management

Softphone / Softphone Extension

Communications and Collaboration / Phone

Software

Computer Hardware and Software / Software

SSL Certificate

Business Applications

StarRez (Housing Applicant Portal)

Business Applications / Product Catalogue / Student Services

Still can't find what you are looking for?

Accounts and Access / Employee Accounts

Still can't find what you are looking for?

Accounts and Access / Student Accounts

Still can't find what you are looking for?

Audio Visual and Classroom Technology

Still can't find what you are looking for?

Business Applications / Enhancement Requests

Still can't find what you are looking for?

Communications and Collaboration / Email and Distribution Lists

Still can't find what you are looking for?

Communications and Collaboration / Phone

Still can't find what you are looking for?

Communications and Collaboration / Website Redirects & Subdomains

Still can't find what you are looking for?

Computer Hardware and Software / Hardware

Still can't find what you are looking for?

Computer Hardware and Software / Software

Still can't find what you are looking for?

Files and Documents / Backup and Recovery

Still can't find what you are looking for?

Files and Documents / Network File Shares

Still can't find what you are looking for?

Networks and Connectivity / Network

Still can't find what you are looking for?

Networks and Connectivity / Wireless

Student Device Support

Help and Support

Student Limited Access to UFV Network & Computers

Accounts and Access / Employee Accounts

Survey Applications

Business Applications / Product Catalogue / Communication and Collaboration

Symplicity Accommodate

Business Applications / Product Catalogue / Student Services

Symplicity Advocate

Business Applications / Product Catalogue / Student Services

Symplicity Career Success Manager

Business Applications / Product Catalogue / Student Services

T

TeamDynamix (TDX)

Business Applications / Product Catalogue / Enterprise Management Systems

TeamDynamix Support

Business Applications

TelemetryTV

Business Applications / Product Catalogue / Content and Media Management

Turnitin

Business Applications / Product Catalogue / Learning Management and Educational Tools

W

Website Redirect

Communications and Collaboration / Website Redirects & Subdomains

Website Subdomain

Communications and Collaboration / Website Redirects & Subdomains

WebWork

Business Applications / Product Catalogue / Learning Management and Educational Tools

Wi-Fi for Guests and Events

Networks and Connectivity / Wireless

Windows 11 Upgrade

Computer Hardware and Software / Software

Workstation Reassignment / Imaging

Computer Hardware and Software / Hardware

Workstation Setup

Computer Hardware and Software / Hardware

X

Xplor Recreation

Business Applications / Product Catalogue / Administrative and Scheduling Tools

Z

Zoom

Business Applications / Product Catalogue / Communication and Collaboration

Zoom Webinar

Communications and Collaboration / Video Conferencing