Hardware Procurement


UFV standard hardware such as a computer, laptop and/or monitors, is requested through IT Services. Computer peripherals (mouse, keyboard) for campus use may be outsourced for purchase. IT Services should be consulted prior to peripheral purchase to confirm that the device is compatible with UFV standard computing equipment and/or network infrastructure.

View the hardware specifications and price list for more information.

IMPORTANT:  Only authorized requestors can submit the Hardware Procurement request (except if you select peripherals in the form). If you are in need of specific hardware and you are not a part of the authorized requestors group, please contact your Department Assistant to submit the request on your behalf.

Computer hardware (excluding peripherals) is considered a restricted purchase and cannot be purchased directly by the employee/department. 

Authorized requestors include: 

  • Departmental Assistant, Administrative Assistant (e.g., Executive Assistant, Program Assistant, etc.), or as authorized by Director, VP, or Dean
  • Department Head
  • Dean
  • VP / AVP
  • Director
  • Manager
  • Employees on the Exceptions List (internal list maintained by IT Services)

Computer Refresh Program

IT Services allocates and supports new computer hardware in a 4-year cycle for all full-time, permanent UFV employees (100% full-time).  Sessional faculty and/or shared, temporary staff computers are not included in the refresh program, each department is responsible for allocating funds from their budget (capital hardware) for these positions.

Please contact the IT Deployment Coordinator for current refresh schedule information.

Information Required

UFV employees that are part of the authorized requestors group (except for peripherals) can complete a Hardware Request form to request or inquire about hardware. Please provide the following information when filling out the form:
  • Employee name (who will use the hardware)
  • Employee email
  • Department
  • Office or classroom number
  • Local lumber
  • Requested date of installation
  • Type of employment including contract end date if applicable
  • Budget Code
  • Spending authority name
  • Type of standard (standard UFV hardware) or non-standard hardware (iMac, tablet, MacBook, etc.)


Click on the "Submit Hardware Procurement Request" button and complete all required fields on the form. ITS will contact you about your purchase.


Contact the IT Service Desk, or check the ticket status in the Online Portal for updates.

Service Catalogue Entry

Service / Service Offering Hardware Procurement
Service Users UFV Employees
Description Hardware procurement request for UFV standard and non standard hardware such as a computer, laptop, monitors, tablets and other peripherals and components.
Features N/A
Category Computers, Software, and Printing
Sub Category Hardware
Supporting Services N/A
Service Owner Team Lead, Client Support
Business Owner Manager, Client Technology
Authorized Requestors Department Assistant (or an Administrative Assistant e.g. Executive Assistant, Program Assistant, etc., authorized by Director or Dean)
Department Head
Employees on the Exceptions List (internal list maintained by IT Services) UFV employees can request this service.
Request Process Submit the request form with all required fields.  
Approval Requirement/Process N/A
Requirements and Pre-requisites N/A
Turnaround Time for New Requests 5 - 10 business days depending on hardware.
Requester Responsibility Enter all required fields on the form.  Provide all necessary details.  
Support Hours IT Service Desk business hours
Hours of Availability/Planned Downtime 24/7
Support Process Contact the IT Service Desk.  Check the status of the ticket in the IT Services Portal.
Support Owner Manager, Client Technology
Support Documentation N/A
Customer Costs Dependent upon request


Submit Hardware Procurement Request


Service ID: 389
Fri 2/7/20 3:21 PM
Thu 9/29/22 12:59 PM