Student Limited Access to UFV Network & Computers

Overview

Student limited accounts are employee accounts with limited access. These will be provisioned for student workers on contract with UFV e.g. co-op, work study, general student worker or practicum student. Student volunteers will not be provisioned UFV employee accounts. These limited accounts exclude some of the standard account accesses that the IT Service Desk grants when provisioning regular employee accounts and the requesting department agrees to these limitations upon submitting requests.

Access to UFV networks and computers will be granted on an as needed basis and the requester will need to specify what is required.  Approval from the Manager, Service Delivery is required prior to provisioning the account and the request for approval will be submitted automatically when the form is submitted.

Note: HR requires student accounts to be identified as such. Display names on student accounts will indicate type of student worker, as well as email signatures are also required to include this information (e.g. Service Desk Analyst, Co-op).

If the student needs RDP access, the Remote Computing Assessment, must also be submitted after the student limited account is approved and active directory account is created.

Information Required

UFV employees that are part of the Authorized Account Requestors Group can complete the Student Limited Access to UFV Networks & Computers request form to request a student limited account. The submitted form will be sent to the Service Delivery Manager, IT Services for approval. The following information will need to be submitted on the request form:

  • First and last name
  • Employee number (i.e., student ID)
  • Department
  • Job title
  • Primary campus
  • Office number
  • Telephone number or local
  • UFV Directory Listing
  • Type of access needed (i.e., email, file share, etc.)
  • Student accounts need to be restricted to login to specific employee workstations. Workstation ID numbers will need to be provided to set this access. 
  • Student accounts need to be time restricted for login. Allowed login days and hours will need to be provided.
  • Contract start date
  • Contract end date

Instructions

Once the account is setup students can login the same as regular employees using their active directory credentials: 

  • The username is usually the last name and first initial (ex. smithj)
  • The password is a temporary password until they log into a UFV networked computer where they will be required to change it at first login.

The employee submitting this request must be part of the Authorized Account Requestors group.  Authorized requestors include:

  • Department Assistant (or an Administrative Assistant e.g., Executive Assistant, Program Assistant, etc., authorized by Director)
  • Department Head
  • Dean
  • VP / AVP
  • Director
  • Manager
  • Employees on the Exceptions List (internal list maintained by IT Services)

Support

For support with limited access accounts, please contact the IT Service Desk.

Service Catalogue Entry

 
Service Name Student Limited Access to UFV Networks & Computers                                                                                                                                   
Service Users Staff, Faculty
Description Grant limited access to the UFV network and computers for a student (i.e., co-op).
Features AD account creation.  Other features if needed include: UFV email, file share access, phone, print / copy.
Category Accounts and Access
Sub Category Employee Accounts
Supporting Services Remote Computing Assessment, Hardware Procurement, Software Procurement, Mobile Device Purchase
Service Owner CIO
Business Owner Human Resources
Authorized Requesters Department Assistant (or an Administrative Assistant e.g. Executive Assistant, Program Assistant, etc., authorized by Director or Dean)
Department Head
Dean
VP / AVP
Director
Manager
Employees on the Exceptions List (internal list maintained by IT Services)
Request Process Authorized users submit request.  Ticket will then be assigned to the IT Service Desk and tasks will be assigned to ITS teams as required.
Approval Requirement/Process As per detailed procedures.
Requirements and Pre-requisites Budget code, Contract start and end dates
Turnaround Time for New Requests 5 business days
Requester Responsibility Ensure you are an authorized requestor and that all information is provided on the request form. 
Support Hours IT Service Desk business hours
Hours of Availability/Planned Downtime 24/7
Support Process Contact the IT Service Desk, Check the IT Services Portal for request status
Support Owner Service Delivery Manager
Support Documentation IT Services Knowledge Base
Customer Costs Hardware, Software, Mobile (if applicable)
 
Submit Student Limited Access Request

Details

Service ID: 432
Created
Fri 5/15/20 1:53 PM
Modified
Fri 11/5/21 9:07 AM