Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Software purchase, software install, software license transfer, lab software


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Request an account extension for a contract or sessional employee.


Request an update to the UFV directory information.


Offboard an employee (retirement, resignation, and contract end).


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Employee department transfers of IT resources or role changes within the same department.


Eduroam Wi-Fi is a secure, worldwide roaming internet access service.


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Request Wi-Fi access on campus for guests and events.


Use this service to request enhancements to the TeamDynamix system.


Request to reassign hardware to another employee and/or have hardware imaged.


Request remote access to specific UFV applications using a non-UFV device or remote access to an on-campus device.


Chrome River is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


This service is used to request a softphone or softphone extension.


Papercut MF is a print management solution that helps you track, control, and secure your printing across the organization.


FAST (Financial Administrative Support Tools) is a self-reporting tool for authorized users to access general accounting, research, special purpose, and other account information online.