Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Brightspace support for students and faculty.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Software purchase, software install, software license transfer, lab software


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Request a course restore or migration from Blackboard to Brightspace.


Employee department transfers of IT resources or role changes within the same department.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Request an account extension for a contract or sessional employee.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request Wi-Fi access on campus for guests and events.


Request an update to the UFV directory information.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Report an issue with Banner and applications that integrate with Banner (e.g., FAST).


Request the set up of computer hardware at a new workstation location.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Use this service to request enhancements to the TeamDynamix system.


Offboard an employee (retirement, resignation, and contract end).


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).