Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Papercut MF is a print management solution that helps you track, control, and secure your printing across the organization.


Request an account extension for a contract or sessional employee.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Software purchase, software install, software license transfer, lab software


Request hardware procurement for UFV standard and non-standard hardware such as a desktop, laptop, monitor, tablet, and other peripherals and components.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Request an update to the UFV directory information.


Use this form to request an IT service that is currently not in our Service Catalogue.


Request Wi-Fi access on campus for guests and events.


Employee department transfers of IT resources or role changes within the same department.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


Request to reassign hardware to another employee and/or have hardware imaged.


Use this service to request enhancements to the TeamDynamix system.


This service is used to request purchase of a new mobile phone for a new or existing UFV employee or to request an upgrade to a current UFV-issued device.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Digital signage procurement, Digital signage content submission, TelemetryTV application permissions


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Request additional storage for a UFV OneDrive account.