Popular Services

Contact the IT Service Desk.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Report an incident to the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Software purchase, software install, software license transfer, lab software


Request hardware procurement for UFV standard and non-standard hardware such as a desktop, laptop, monitor, tablet, and other peripherals and components.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Request an account extension for a contract or sessional employee.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Offboard an employee (retirement, resignation, and contract end).


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request an update to the UFV directory information.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Use this service to request enhancements to the TeamDynamix system.


Employee department transfers of IT resources or role changes within the same department.


Request to reassign hardware to another employee and/or have hardware imaged.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


This service is used to request a softphone or softphone extension.


Use this form to request an IT service that is currently not in our Service Catalogue.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Request Wi-Fi access on campus for guests and events.


Use this service to request enterprise or business application enhancements, like Banner, Brightspace, or myUFV.


Papercut MF is a print management solution that helps you track, control, and secure your printing across the organization.


This service is used to request purchase of a new mobile phone for a new or existing UFV employee or to request an upgrade to a current UFV-issued device.