Popular Services

Contact the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Report an incident to the IT Service Desk.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Employee department transfers of IT resources or role changes within the same department.


Request an update to the UFV directory information.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Software purchase, software install, software license transfer, lab software


Request an account extension for a contract or sessional employee.


Request Wi-Fi access on campus for guests and events.


Offboard an employee (retirement, resignation, and contract end).


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Brightspace support for students and faculty.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Use this service to request enhancements to the TeamDynamix system.


Request to reassign hardware to another employee and/or have hardware imaged.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


FAST (Financial Administrative Support Tools) is a self-reporting tool for authorized users to access general accounting, research, special purpose, and other account information online.


Request a course restore or migration from Blackboard to Brightspace.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Use this form to request an IT service that is currently not in our Service Catalogue.


Papercut MF is a print management solution that helps you track, control, and secure your printing across the organization.


This service is used to request purchase of a new mobile phone for a new or existing UFV employee or to request an upgrade to a current UFV-issued device.