Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Request hardware procurement for UFV standard and non-standard hardware such as a desktop, laptop, monitor, tablet, and other peripherals and components.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Software purchase, software install, software license transfer, lab software


Request Wi-Fi access on campus for guests and events.


Request an account extension for a contract or sessional employee.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Offboard an employee (retirement, resignation, and contract end).


Use this service to request enhancements to the TeamDynamix system.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


This service is used to request a softphone or softphone extension.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Use this form to request an IT service that is currently not in our Service Catalogue.


Papercut MF is a print management solution that helps you track, control, and secure your printing across the organization.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


Digital signage procurement, Digital signage content submission, TelemetryTV application permissions


UFV employees traveling internationally for work can request secure loaner devices while abroad.
UFV students can request short-term or temporary access to a laptop for academic purposes.