Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Brightspace support for students and faculty.


Request an update to the UFV directory information.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Employee department transfers of IT resources or role changes within the same department.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Software purchase, software install, software license transfer, lab software


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Request an account extension for a contract or sessional employee.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


Request a course restore or migration from Blackboard to Brightspace.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Offboard an employee (retirement, resignation, and contract end).


Request Wi-Fi access on campus for guests and events.


Use this form to request an IT service that is currently not in our Service Catalogue.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Banner is an Enterprise Resources Planning (ERP) system designed for higher education institutions to efficiently manage academic, financial, and administrative processes.