Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Software purchase, software install, software license transfer, lab software


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Request Wi-Fi access on campus for guests and events.


Request an update to the UFV directory information.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Offboard an employee (retirement, resignation, and contract end).


Request remote access to specific UFV applications using a non-UFV device or remote access to an on-campus device.


Request an account extension for a contract or sessional employee.


Use this service to request enhancements to the TeamDynamix system.


Report an issue with Banner and applications that integrate with Banner (e.g., FAST).


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Use this service to request enterprise or business application enhancements, like Banner, Blackboard, or myUFV.


Use this form to request an IT service that is currently not in our Service Catalogue.


myUFV portal is where students, faculty, and staff can access important web services with a personalized dashboard.


Brightspace support for students and faculty.