Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Software purchase, software install, software license transfer, lab software


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Use this service to request enhancements to the TeamDynamix system.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Request the set up of computer hardware at a new workstation location.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Request an update to the UFV directory information.


Employee department transfers of IT resources or role changes within the same department.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


UFV employees traveling internationally for work can request secure loaner devices while abroad.
UFV students can request short-term or temporary access to a laptop for academic purposes.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


Digital signage procurement, Digital signage content submission, TelemetryTV application permissions


Use this form to request an IT service that is currently not in our Service Catalogue.


Wireless registration for IoT devices.


Request additional storage for a UFV OneDrive account.


This service is used to request a softphone or softphone extension.