Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Request an update to the UFV directory information.


Employee department transfers of IT resources or role changes within the same department.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Offboard an employee (retirement, resignation, and contract end).


Request an account extension for a contract or sessional employee.


Software purchase, software install, software license transfer, lab software


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Request Wi-Fi access on campus for guests and events.


Brightspace support for students and faculty.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Use this service to request enhancements to the TeamDynamix system.


Use this form to request an IT service that is currently not in our Service Catalogue.


Request to reassign hardware to another employee and/or have hardware imaged.


This service is used to request a softphone or softphone extension.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


UFV employees traveling internationally for work can request secure loaner devices while abroad.