Popular Services

Contact the IT Service Desk.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Software purchase, software install, software license transfer, lab software


Report an incident to the IT Service Desk.


Request an account extension for a contract or sessional employee.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Papercut MF is a print management solution that helps you track, control, and secure your printing across the organization.


Offboard an employee (retirement, resignation, and contract end).


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request hardware procurement for UFV standard and non-standard hardware such as a desktop, laptop, monitor, tablet, and other peripherals and components.


Use this service to request enhancements to the TeamDynamix system.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Employee department transfers of IT resources or role changes within the same department.


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Request an update to the UFV directory information.


Request Wi-Fi access on campus for guests and events.


Banner is an Enterprise Resources Planning (ERP) system designed for higher education institutions to efficiently manage academic, financial, and administrative processes.


This service is used to request a softphone or softphone extension.


Request to reassign hardware to another employee and/or have hardware imaged.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).