Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Request hardware procurement for UFV standard and non-standard hardware such as a desktop, laptop, monitor, tablet, and other peripherals and components.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Request an account extension for a contract or sessional employee.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Use this service to request enhancements to the TeamDynamix system.


Software purchase, software install, software license transfer, lab software


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Request course availability date change (Instructor Use Only).


Offboard an employee (retirement, resignation, and contract end).


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


This service is used to request a softphone or softphone extension.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Request an update to the UFV directory information.


Request Wi-Fi access on campus for guests and events.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Digital signage procurement, Digital signage content submission, TelemetryTV application permissions


Use this form to request an IT service that is currently not in our Service Catalogue.