Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Request an account extension for a contract or sessional employee.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Software purchase, software install, software license transfer, lab software


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Request a course migration from Blackboard to Brightspace.


Offboard an employee (retirement, resignation, and contract end).


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Request an update to the UFV directory information.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Employee department transfers of IT resources or role changes within the same department.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request to reassign hardware to another employee and/or have hardware imaged.


Use this form to request an IT service that is currently not in our Service Catalogue.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Blackboard is a learning management system (LMS) designed to enhance the educational experience for both instructors and students.


Papercut MF is a print management solution that helps you track, control, and secure your printing across the organization.