Popular Services

Contact the IT Service Desk.

Report an incident to the IT Service Desk.

Onboard new employees so they can receive UFV network file access, computer, email, phone, and business application accounts.

A remote computing assessment will aid in determining how remote working can be supported.

Hardware Procurement Request for UFV standard and non standard hardware such as a computer, laptop, monitors, tablets and other peripherals and components.

Grant access (or change access) to an employee to Banner modules or specific Banner Forms and Banner Admin Pages.

Request updates to access or a change in ownership (S: drive) to employee network file folder/share.

This service is used to request a softphone.

Email Generic Department Account

Request an update to the UFV directory information.

Offboard an employee (retirement, resignation, and contract end)

Software procurement requests, licensing inquiries, technology tools for teaching, and software recommendations for administration and classroom use.

Report an issue with Banner and applications that integrate with Banner (e.g., FAST).

Network File Share Creation

Use this form to request an IT service that is currently not in our Service Catalogue.

Student account single sign on password reset myUFV, myClass, myFiles, myMail

Request an account extension for a contract or sessional employee.

Use this form to request an IT service that is currently not in our Service Catalogue.

Grant limited access to the UFV network and computers for a student (i.e., co-op).

Email Global Address Book Distribution List

M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).

Request use of a Zoom Webinar for a large meeting.

FAST Account Request

Use this form to request an IT service that is currently not in our Service Catalogue.

Wi-Fi for Guests, Contractors or Events