Popular Services

Contact the IT Service Desk.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Report an incident to the IT Service Desk.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Request an update to the UFV directory information.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Request an account extension for a contract or sessional employee.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Software purchase, software install, software license transfer, lab software


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Employee department transfers of IT resources or role changes within the same department.


Request Wi-Fi access on campus for guests and events.


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Offboard an employee (retirement, resignation, and contract end).


Brightspace support for students and faculty.


Request a course restore or migration from Blackboard to Brightspace.


FAST (Financial Administrative Support Tools) is a self-reporting tool for authorized users to access general accounting, research, special purpose, and other account information online.


Use this service to request enhancements to the TeamDynamix system.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Request to reassign hardware to another employee and/or have hardware imaged.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


This service is used to request a softphone or softphone extension.