Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Software purchase, software install, software license transfer, lab software


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request an account extension for a contract or sessional employee.


Onboard new employees so they can receive UFV network file access, computer, email, phone, and business application accounts.


Request an update to the UFV directory information.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Grant limited access to the UFV network and computers for an external contractor.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Employee department transfers of IT resources or role changes within the same department.


Request Wi-Fi access on campus for guests and events.


Use this service to submit TeamDynamix support requests.


Offboard an employee (retirement, resignation, and contract end).


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


Request a new network data cable drop be installed in an office, cubicle, or other workspace.


Use this service to request a new project.


Grant limited access to the UFV network and computers for a student (e.g., co-op).


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


This service is used to request purchase of a new mobile phone for a new or existing UFV employee or to request an upgrade to a current UFV-issued device.


Digital signage procurement, TelemetryTV application permissions