Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Brightspace support for students and faculty.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Software purchase, software install, software license transfer, lab software


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Request an account extension for a contract or sessional employee.


Request a course restore or migration from Blackboard to Brightspace.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Employee department transfers of IT resources or role changes within the same department.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Request an update to the UFV directory information.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Request Wi-Fi access on campus for guests and events.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Use this service to request enhancements to the TeamDynamix system.


Report an issue with Banner and applications that integrate with Banner (e.g., FAST).


Digital signage procurement, Digital signage content submission, TelemetryTV application permissions