Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request the set up of computer hardware at a new workstation location.


Request an update to the UFV directory information.


Software purchase, software install, software license transfer, lab software


Offboard an employee (retirement, resignation, and contract end).


This service is used to request a softphone or softphone extension.


Employee department transfers of IT resources or role changes within the same department.


Request an account extension for a contract or sessional employee.


Request to reassign hardware to another employee and/or have hardware imaged.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Request a new network data cable drop be installed in an office, cubicle, or other workspace.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Use this service to submit Banner enhancement requests.


Wireless registration for IoT devices.


Use this form to request an IT service that is currently not in our Service Catalogue.


Request Wi-Fi access on campus for guests and events.


M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).


Grant limited access to the UFV network and computers for an external user (non-UFV employee).