Popular Services

Contact the IT Service Desk.


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Report an incident to the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request an account extension for a contract or sessional employee.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Software purchase, software install, software license transfer, lab software


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Request the set up of computer hardware at a new workstation location.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


FAST (Financial Administrative Support Tools) is a self-reporting tool for authorized users to access general accounting, research, special purpose, and other account information online.


Request to reassign hardware to another employee and/or have hardware imaged.


Request course availability date change (Instructor Use Only).


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Request an update to the UFV directory information.


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Request a course migration from Blackboard to Brightspace.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


Use this service to request enhancements to the TeamDynamix system.


Report an issue with Banner and applications that integrate with Banner (e.g., FAST).