Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Software purchase, software install, software license transfer, lab software


Employee department transfers of IT resources or role changes within the same department.


Brightspace support for students and faculty.


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


Request Wi-Fi access on campus for guests and events.


Request an account extension for a contract or sessional employee.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Chrome River by Emburse is a web-based Expense Management System (EMS) that streamlines the expense submission process by allowing submissions of expense reports from anywhere.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


Request a course restore or migration from Blackboard to Brightspace.


Grant limited access to the UFV network and computers for an external user (non-UFV employee).


Request an update to the UFV directory information.


Request to reassign hardware to another employee and/or have hardware imaged.


Zoom is a cloud-based video conferencing platform that enables seamless online meetings, webinars, and virtual collaboration.


Offboard an employee (retirement, resignation, and contract end).


Request a new shared mailbox.


Blackboard is a learning management system (LMS) designed to enhance the educational experience for both instructors and students.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).