Popular Services

Contact the IT Service Desk.


Report an incident to the IT Service Desk.


Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.


Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.


Request an account extension for a contract or sessional employee.


Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.


Offboard an employee (retirement, resignation, and contract end).


Software purchase, software install, software license transfer, lab software


Onboard new employees so they can receive UFV network file access, computer, email, telephone, and business application accounts.


Request access changes to a shared mailbox (add or remove an employee and / or change an owner).


Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services


TeamDynamix (TDX) is a service and project management tool designed for higher education to help institutions manage their services, projects, assets, and more.


This service is used to request a softphone or softphone extension.


Use this service to request enhancements to the TeamDynamix system.


Request an update to the UFV directory information.


Grant limited access to the UFV network and computers for a student worker (e.g., co-op).


Employee department transfers of IT resources or role changes within the same department.


Request Wi-Fi access on campus for guests and events.


Brightspace support for students and faculty.


Camtasia is a powerful screen recording and video editing software designed to help users create professional-quality videos with ease.


myUFV portal is where students, faculty, and staff can access important web services with a personalized dashboard.


Papercut MF is a print management solution that helps you track, control, and secure your printing across the organization.


Request updates to access or a change in ownership (S: drive) to employee network file folder/share.