Frequently asked questions

Articles (9)

Email FAQ

Commonly asked questions about email access, email delivery, and spam/phishing.

Employee Remote Desktop Connection (RDP Gateway) User Guide

A quick Remote Desktop Connection guide and FAQs to assist with the setup RDP gateway remote access to UFV work computers.

M365 for Students - Frequently Asked Questions

Resources and answers to the frequently asked questions and commonly reported incidents on M365 for Students.

MFA: Multi Factor Authentication FAQ

Learn how multi factor authentication (MFA) works to secure your UFV account.

Resources & FAQ

UFV Resources & FAQ including knowledge base, office 365, UFV alerts, or renting video equipment, etc.

Tax Receipts (T2202) - Why is UFV asking for my Social Insurance Number (SIN)?

Canadian Revenue Agency (CRA), for the 2019 tax year, requires all post-secondary institutions provide them with student's Social Insurance Numbers (SIN).

Textbooks - Where Can Students Find What is Needed for their Courses

Finding textbooks students need for their courses.

Web Printing - Employee

Instructions for UFV employees to print wirelessly (via web). Applicable for UFV computers, personal devices, MAC and Windows as well as iPhone/Android.

Zoom - Frequently Asked Questions

Guide listing answers to commonly asked questions on using UFV Zoom license.