Resources & FAQ

Knowledge Base

The Knowledge Base allows you to search the IT Service Desk for self-help with common UFV computer-related problems and questions.

No login is required to access the knowledge base.


Microsoft 365 (M365) Apps: For UFV Students

UFV students have access to Microsoft 365 (M365) including familiar productivity and collaboration tools such as Exchange Online, OneDrive, MS Teams, and Online Productivity Suite applications shown below.

ONLY eligible students will be provided with an M365 account for Email, MS Teams, and the MS Productivity Suite.  To be eligible, you must have been registered for a course in the last 3 semesters.

Microsoft apps icon

M365 for Students provides students with a more robust set of tools, enhancing their remote learning experiences and creating more collaborative opportunities.

For more information on M365 for students, check here - Microsoft 365 Quick Start Guide for Students.


Is the UFV website and services down for everyone or just me?

Please check the ITS homepage blog feed for updates on whether or not UFV services are down.​​​​​​​


What are UFV alerts and how do I sign up?

The UFV Alert emergency notification system keeps the UFV community informed in emergency situations, weather closures, or power outages. It is used to provide a secure and safe campus for UFV students, employees, and visitors.

Sign up for UFV alerts to receive important information and instructions during an emergency or severe weather event.


Rent Audio and Video Equipment

Teaching and Learning provides UFV’s students with a variety of easily accessible educational technologies, equipment, and services for enhancing their teaching and learning. You may rent audio and video equipment through TLC.​​​​​​​


Article ID: 529
Thu 5/14/20 1:21 PM
Tue 1/23/24 1:48 PM