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Services or Offerings?
Network Data Drop
  1. Services
  2. Networks and Connectivity
  3. Network
Request a new network data cable drop be installed in an office, cubicle, or other workspace.
M365 for Students
  1. Services
  2. Business Applications
  3. Microsoft 365 (M365)
M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).
Remote Desktop Connection (RDP)
  1. Services
  2. Accounts and Access
  3. Employee Accounts
Request a remote desktop (RDP) connection to a UFV campus computer.
Email Box Size Increase
  1. Services
  2. Communications and Collaboration
  3. Email and Distribution Lists
  4. Email
Email Box Size Increase
Application Enhancement Request - General
  1. Services
  2. Business Applications
  3. Enhancement Requests
Use this service to request enterprise or business application enhancements.
Information Technology Services About Us
  1. Services
  2. Help and Support
Information Technology Services About Us
Audio-Visual and Classroom Technology
  1. Services
  2. Audio Visual and Classroom Technology
Classrooms & meeting rooms equipment, audio-visual event support, equipment reservation, AV consultation services
Microsoft Teams for a Course
  1. Services
  2. Communications and Collaboration
  3. Collaboration Systems
Request a Microsoft Team for a course.
Software
  1. Services
  2. Computer Hardware and Software
  3. Software
Software purchase, software install, software license transfer, lab software
Workstation Reassignment / Imaging
  1. Services
  2. Computer Hardware and Software
  3. Hardware
Request to reassign hardware to another employee and/or have hardware imaged.
Banner Issue
  1. Services
  2. Business Applications
  3. Banner
Report an issue with Banner and applications that integrate with Banner (e.g., FAST).
Employee Department Transfer / Role Change
  1. Services
  2. Accounts and Access
  3. Employee Accounts
Employee department transfers of IT resources or role changes within the same department.
Hardware Procurement
  1. Services
  2. Computer Hardware and Software
  3. Hardware
Request hardware procurement for UFV standard and non-standard hardware such as a computer, laptop, monitors, tablets, and other peripherals and components.
Faculty Course Enrolment
  1. Services
  2. Learning Management System
  3. myClass (Blackboard)
  4. myClass (Blackboard) Service Requests
Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.
Contractor (Vendor) Limited Access to UFV Network & Computers
  1. Services
  2. Accounts and Access
  3. Contractor Accounts
Grant limited access to the UFV network and computers for an external contractor.