Overview
Instructors can use this service to request that a Microsoft Team be created for their course. Once created, the Team members will automatically be synchronized with the class roster in Banner. Instructors can specify when they would like the student membership to be added to the team (i.e., term, course, or a custom start date) and when they would like the student membership to be removed (i.e., term, course, or a custom end date). NOTE: Students will be added to the Team on the date you specify on the form. Team membership is synchronized with Banner on a nightly basis.
Information Required
UFV instructors can complete the Microsoft Teams for a Course form to request creation of a Microsoft Team for their course. Please provide the following information when filling out the form:
- Name of the primary instructor (Note that all instructors for the course will be designated as "owners" of the team.)
- Department of the primary instructor
- CRN
- Term code (e.g., 202109)
- Start date: The date you would like to add students to the Team (e.g., term, course, or custom start date). NOTE: Students will be added to the Team on the date you specify on the form. Team membership is synchronized with Banner on a nightly basis.
- End date: The date you would like to remove students from the Team (e.g., term, course, or custom end date)
You may enter up to three CRNs on a single form. Students will be removed from the Team at the time designated on the form; however, instructors will continue to have access to the Team for two years at which time the Team will be deleted.
Instructions
Complete all required fields on the Microsoft Teams for a Course form. You may enter up to three CRNs per form.
Once submitted, the IT Service Desk will assess your request and create your Team. Please allow 1-2 business days for your request to be completed. The IT Service Desk will let you know when your Team is created.
NOTE: Students will be added to the Team on the date you specify on the form. Team membership is synchronized with Banner on a nightly basis.
Support
Contact the IT Service Desk, or check the ticket status in the Online Portal for updates.
Information on the use of Microsoft Teams can be found here:
Service Catalogue Entry
| Service Name |
MIcrosoft Teams for a Course |
| Service Users |
Faculty and staff on behalf of faculty. |
| Description |
Request a Microsoft Team for a course. |
| Features |
This service synchronizes your course with the Banner roster and will update the Team membership nightly. |
| Category |
Communications and Collaboration |
| Sub Category |
Collaboration Systems |
| Supporting Services |
N/A |
| Service Owner |
Director, Infrastructure & Operations |
| Business Owner |
VP, Students |
| Authorized Requestors |
Faculty and staff |
| Request Process |
Submit the Microsoft Teams for a Course form |
| Approval Requirement/Process |
N/A |
| Requirements and Pre-requisites |
The CRN must exist in Banner for the term requested. |
| Turnaround Time for New Requests |
3-5 business days |
| Requester Responsibility |
Enter all required fields into the form. Provide all necessary details. |
| Support Hours |
IT Service Desk business hours |
| Hours of Availability/Planned Downtime |
24/7 |
| Support Process |
Contact the IT Service Desk, or check the ticket status in the IT Services Online Portal for updates. |
| Support Owner |
Manager, Service Delivery |
| Support Documentation |
N/A |
| Customer Costs |
N/A |