Services A-Z (73)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

About Audio Visual Services

About Audio Visual Services

About Cybersecurity

About Cybersecurity

Application Enhancement Request - General

Use this service to request enterprise or business application enhancements.

Application Enhancement Request - TeamDynamix

Use this service to submit TeamDynamix enhancement requests.

B

Banner Account Request

Grant access (or change access) to an employee to Banner modules or specific Banner Forms and Banner Admin Pages.

Banner Enhancement Request

Use this service to submit Banner enhancement requests.

Banner Issue

Report an issue with Banner and applications that integrate with Banner (e.g., FAST).

BlueJeans Accounts (Retired)

BlueJeans accounts are no longer available.

C

Career Mapping

The Career Mapping tool helps students explore and engage with future careers.

Classrooms and Meeting Rooms

Classroom and meeting room audio visual technical guides and inventory by campus and building.

Contact the IT Service Desk

Contact the IT Service Desk.

Contractor (Vendor) Limited Access to UFV Networks & Computers

Grant limited access to the UFV network and computers for an external contractor.

Course Extension (Instructor Use Only)

Request course availability date change (Instructor Use Only).

Course Merge

Request a course merge.

Course Restore / Recovery

Request a course restore or recovery of deleted course content.

Cybersecurity Team and Contacts

Cybersecurity Team and Contacts

D

Development Shell

Request a development shell.

Directory Update

Request an update to the UFV directory information.

E

Email Bookable Resource

Add, modify, or delete bookable resources (such as rooms, equipment, etc.) within the global address book.

Email Box Size Increase

Email Box Size Increase

Email Global Address Book Distribution List

Email Global Address Book Distribution List

Employee Offboarding

Offboard an employee (retirement, resignation, and contract end).

Employee Onboarding

Onboard new employees so they can receive UFV network file access, computer, email, phone, and business application accounts.

Extend Employee Account

Request an account extension for a contract or sessional employee.

F

Faculty Course Enrolment

Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc.

FAST Account Request

FAST Account Request

H

Hardware Procurement

Hardware Procurement Request for UFV standard and non standard hardware such as a computer, laptop, monitors, tablets and other peripherals and components.

I

Information Technology Services About Us

Information Technology Services About Us

M

M365 for Students

M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).

MachForm Permissions

Request permissions to MachForm entries and reports.

Microsoft Teams for a Course

Request a Microsoft Team for a course.

Mobile Device Purchase

This service is used to request purchase of a new mobile phone for a new or existing UFV employee.

Mobile Device Roaming Packages

Mobile Device Roaming Packages

N

Name Change (UFV employee)

Request a UFV employee name change for network login username and employee email.

Network File Folder Share Creation

Network File Share Creation

Network File Recovery From Backup

Network File Recovery From Backup

Network File Share Employee Access

Request updates to access or a change in ownership (S: drive) to employee network file folder/share.

New Shared Mailbox

Request a new shared mailbox.

R

Remote Computing Assessment

A remote computing assessment will aid in determining how remote work can be supported.

Report a Collaborate Ultra Issue

Report a Collaborate Ultra issue.

Report a Kaltura Issue

Report a Kaltura issue.

Report a myClass (Blackboard) Issue

Report a myClass (Blackboard) issue.

Report an Incident

Report an incident to the IT Service Desk.

Restore Collaborate Ultra Recording

Request a restore of a Collaborate Ultra recording.

S

Shared Mailbox Employee Access

Request access changes to a shared mailbox (add or remove an employee and / or change an owner).

Softphone

This service is used to request a softphone.

Software Procurement

Software procurement requests, licensing inquiries, technology tools for teaching, and software recommendations for administration and classroom use.

SSL Certificate

SSL Certificate Request

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Still can't find what you are looking for?

Use this form to request an IT service that is currently not in our Service Catalogue.

Student Account Password Reset

Learn how to reset your password for single sign on to myUFV, myClass, myFiles, myMail.

Student Device Support

Student Device Support

Student Limited Access to UFV Network & Computers

Grant limited access to the UFV network and computers for a student (i.e., co-op).

W

Website Content Editing

Public facing pages on the UFV.ca website are maintained by the myWeb team in University Relations.

Website Redirect

Request a URL redirect is a web server function that sends a user from one URL to another.

Website Subdomain

Request a subdomain for a website main domain.

Wi-Fi for Guests, Contractors or Events

Wi-Fi for Guests, Contractors or Events

Z

Zoom Webinar

Request use of a Zoom Webinar for a large meeting.