Services A-Z (64)
Audio Visual and Classroom Technology
About Audio Visual Services
Cyber Security
About Cybersecurity
Business Applications / Enhancement Requests
Use this service to request enterprise or business application enhancements.
Business Applications / Enhancement Requests
Use this service to submit TeamDynamix enhancement requests.
Accounts and Access / Employee Accounts
Grant access (or change access) to an employee to Banner modules or specific Banner Forms and Banner Admin Pages.
Business Applications / Banner
Use this service to submit Banner enhancement requests.
Business Applications / Banner
Report an issue with Banner and applications that integrate with Banner (e.g., FAST).
Accounts and Access / Employee Accounts
BlueJeans accounts are no longer available.
Business Applications
The Career Mapping tool helps students explore and engage with future careers.
Audio Visual and Classroom Technology / Classroom and Meeting Room AV
Classroom and meeting room audio visual technical guides and inventory by campus and building.
Help and Support
Contact the IT Service Desk.
Accounts and Access / Contractor Accounts
Grant limited access to the UFV network and computers for an external contractor.
Cyber Security
Cybersecurity Team and Contacts
Accounts and Access / Employee Accounts
Request an update to the UFV directory information.
Computers, Software and Printing / Software
Employees can complete the Educational Technology Request form to request consideration of new educational technology software utilizing the Covid-19 educational technology fund.
Communications and Collaboration / Email
Add, modify, or delete bookable resources (such as rooms, equipment, etc.) within the global address book.
Communications and Collaboration / Email
Email Box Size Increase
Communications and Collaboration / Email
Email Generic Department Account
Communications and Collaboration / Email
Email Global Address Book Distribution List
Accounts and Access / Employee Accounts
Offboard an employee (retirement, resignation, and contract end)
Accounts and Access / Employee Accounts
Onboard new employees so they can receive UFV network file access, computer, email, phone, and business application accounts.
Accounts and Access / Employee Accounts
Request an account extension for a contract or sessional employee.
Accounts and Access / Employee Accounts
FAST Account Request
Computers, Software and Printing / Hardware
Hardware Procurement Request for UFV standard and non standard hardware such as a computer, laptop, monitors, tablets and other peripherals and components.
Help and Support
Information Technology Services About Us
Business Applications / Microsoft 365 (M365)
M365 for Students software support and information (Email, OneDrive, MS Teams, Microsoft Office applications).
Accounts and Access / Employee Accounts
Request permissions to MachForm entries and reports.
Communications and Collaboration / Collaboration Systems
Request a Microsoft Team for a course.
Communications and Collaboration / Phone
This service is used to request purchase of a new mobile phone for a new or existing UFV employee.
Communications and Collaboration / Phone
Mobile Device Roaming Packages
Accounts and Access / Employee Accounts
Request UFV employee name change for network login username and employee email
Files and Documents / Network File Shares
Network File Share Creation
Files and Documents / Backup and Recovery
Network File Recovery From Backup
Accounts and Access / Employee Accounts
Request updates to access or a change in ownership (S: drive) to employee network file folder/share.
Accounts and Access / Employee Accounts
A remote computing assessment will aid in determining how remote working can be supported.
Help and Support
Report an incident to the IT Service Desk.
Communications and Collaboration / Phone
This service is used to request a softphone.
Computers, Software and Printing / Software
Software procurement requests, licensing inquiries, technology tools for teaching, and software recommendations for administration and classroom use.
Cyber Security
SSL Certificate Request
Accounts and Access / Employee Accounts
Use this form to request an IT service that is currently not in our Service Catalogue.
Accounts and Access / Student Accounts
Use this form to request an IT service that is currently not in our Service Catalogue.
Audio Visual and Classroom Technology / Classroom and Meeting Room AV
Use this form to request an IT service that is currently not in our Service Catalogue.
Audio Visual and Classroom Technology / Equipment Loans
Use this form to request an IT service that is currently not in our Service Catalogue.
Audio Visual and Classroom Technology / Special Event Suppport
Use this form to request an IT service that is currently not in our Service Catalogue.
Business Applications / Enhancement Requests
Use this form to request an IT service that is currently not in our Service Catalogue.
Communications and Collaboration / Email
Use this form to request an IT service that is currently not in our Service Catalogue.
Communications and Collaboration / Phone
Use this form to request an IT service that is currently not in our Service Catalogue.
Communications and Collaboration / Web and Learning Management Systems
Use this form to request an IT service that is currently not in our Service Catalogue.
Computers, Software and Printing / Hardware
Use this form to request an IT service that is currently not in our Service Catalogue.
Computers, Software and Printing / Printing
Use this form to request an IT service that is currently not in our Service Catalogue.
Computers, Software and Printing / Software
Use this form to request an IT service that is currently not in our Service Catalogue.
Cyber Security
Use this form to request an IT service that is currently not in our Service Catalogue.
Files and Documents / Backup and Recovery
Use this form to request an IT service that is currently not in our Service Catalogue.
Files and Documents / Network File Shares
Use this form to request an IT service that is currently not in our Service Catalogue.
Networks and Connectivity / Network
Use this form to request an IT service that is currently not in our Service Catalogue.
Networks and Connectivity / Wireless
Use this form to request an IT service that is currently not in our Service Catalogue.
Accounts and Access / Student Accounts
Student account single sign on password reset myUFV, myClass, myFiles, myMail
Help and Support
Student Device Support
Accounts and Access / Employee Accounts
Grant limited access to the UFV network and computers for a student (i.e., co-op).
Communications and Collaboration / Web and Learning Management Systems
Public facing pages on the UFV.ca website are maintained by the myWeb team in University Relations.
Communications and Collaboration / Web and Learning Management Systems
Request a URL redirect is a web server function that sends a user from one URL to another.
Communications and Collaboration / Web and Learning Management Systems
Request a subdomain for a website main domain.
Networks and Connectivity / Wireless
Wi-Fi for Guests, Contractors or Events
Communications and Collaboration / Video Conferencing
Request use of a Zoom Webinar for a large meeting.