Rather than blocking suspected spam emails, IT Services will redirect them to your Outlook Junk mail folder for you to review.
Please regularly check your Junk folder and reclassify any emails that are not junk. This will help improve future spam detection.
Find the Junk Folder
The Junk folder is a default folder in your UFV student or employee mailbox.
To access it, log into your email using the Outlook desktop app or through a browser at outlook.com.
You will see a list of folders on the left-hand side.
Locate the folder named Junk or Spam and click to open it.
Mark email as junk
If an email is in the Junk folder, leave it there—no action needed.
If an email is in your inbox or another folder, drag it to the Junk folder to help improve spam detection.
You can also set up an inbox rule to automatically move emails from certain senders to the Junk folder.
Mark email as not junk
1. Move the email to your Inbox or another folder.
2. Add the sender or domain to your Safe Senders List to prevent future emails from being marked as junk.
Outlook Desktop App
1. In the Home tab of the Ribbon, find the Junk tab. You may find it in the ellipsis menu (...) at the top right of the screen.
2. Hover over Junk and click Junk E-mail Options...
3. In the Junk E-mail Options window, click the Safe Senders tab:
4. Click the Add button to add a new sender address. Use either the full email address (example@domain.com) to exempt only one email address, or the domain (domain.com) to exempt all emails from that domain.
Outlook on the Web (Outlook.com)
1. Click the gear icon in the top right hand of the screen. 
2. At the bottom of the options list, click View all Outlook settings.
3. In the Settings window, go to the Mail tab, then Junk email. Under Safe senders and domains, click +Add.
