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Resources and answers to the frequently asked questions and commonly reported incidents on M365 for Students.

Guide listing answers to commonly asked questions on using UFV Zoom license.

How students and employees can create and manage teams in MS Teams.

Apply to become a computer lab monitor.

Size limit of an attachment when sending external UFV Outlook email.

To ensure protection of UFV devices from major threats, the Cybersecurity team blocks certain applications from being installed on any UFV computer.

If you receive a suspicious email, forward it to phishreport@ufv.ca and we will investigate.

Unlock your computer account or reset your password.

MyGRADplan is a web-based tool designed to assist students and their UFV Advisors with course planning and tracking student progress toward program completion and graduation.

Students can learn how to navigate folders, view files; create shortcuts; and download and upload files remotely using myFiles.

The main ways a UFV student can access and manage their file storage.

If you don't have access to your MFA method (e.g. lost phone, traveling), we can generate a temporary access pass for you to use instead.

How multi-factor authentication (MFA) is used to secure your UFV account.

If your sign-in looks suspicious, you'll need to secure your account and possibly verify your identity or reset your password.

Use the security key option for MFA if you do not have a mobile device or do not want to use your mobile device. A security key is a device that plugs into a USB port on your computer, and can be used to verify multi factor authentication (MFA) or for passwordless sign in.