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Services or Offerings?
Banner Access Request
  1. Services
  2. Accounts and Access
  3. Employee Accounts
Grant, extend, or change access for an employee to Banner modules, specific Banner forms, BDMS, FAST Finance, FAST Student, or Degree Works.
Name Change (UFV employee)
  1. Services
  2. Accounts and Access
  3. Employee Accounts
UFV employee name changes are now initiated through Human Resources.
Remote Desktop Connection (RDP)
  1. Services
  2. Accounts and Access
  3. Employee Accounts
Request a remote desktop (RDP) connection to a UFV campus computer.
Workstation Setup
  1. Services
  2. Computer Hardware and Software
  3. Hardware
Request the set up of computer hardware at a new workstation location.
Banner Issue
  1. Services
  2. Business Applications
  3. Banner
Report an issue with Banner and applications that integrate with Banner (e.g., FAST).
Employee Offboarding (Resignations, Retirements, and Contract Ends Only)
  1. Services
  2. Accounts and Access
  3. Employee Accounts
Offboard an employee (retirement, resignation, and contract end).
Windows 11 Upgrade
  1. Services
  2. Computer Hardware and Software
  3. Software
Access and support information for Microsoft Windows 11 upgrade.
Course Merge
  1. Services
  2. Learning Management System
  3. myClass (Blackboard)
  4. myClass (Blackboard) Service Requests
Request a course merge.
Zoom Webinar
  1. Services
  2. Communications and Collaboration
  3. Video Conferencing
Request use of a Zoom Webinar for a large meeting.
Contact the IT Service Desk
  1. Services
  2. Help and Support
Contact the IT Service Desk.
Student Limited Access to UFV Network & Computers
  1. Services
  2. Accounts and Access
  3. Employee Accounts
Grant limited access to the UFV network and computers for a student (e.g., co-op).
Equipment Reservation
  1. Services
  2. Audio Visual and Classroom Technology
  3. Audio-Visual and Classroom Technology
Reserve equipment (e.g., projector, wireless presenter, microphone) for a small meeting, class, or gathering.