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Set up your home email client to access your UFV employee email.

Add your UFV email address to the email app you already use (e.g. Outlook, Gmail, iOS mail) so you can access your UFV email from any of your devices.

General guidelines on how to handle water-damaged personal devices e.g. laptops, tablets, phones, etc.

Set up a third-party email client on your personal mobile device to allow UFV email access.

Search junk or spam folders for a misdirected admissions acceptance email or computer account details emails.

Frequently asked questions about UFV email access, email delivery, and spam/phishing.

Outlook email retention policy and how to recover emails after the 30-day time frame.

Setup Outlook to keep a deleted an email in the shared mailbox in Outlook and not to the primary email of whoever deletes that email.

Students cannot automatically forward their email to a third party system. For employees, automatically forwarding email is not recommended.

What to do if an email you sent was blocked, or an email someone sent to you was not received.

Send an email using a shared account in Outlook.

Setup and access your M365 Outlook student email account.

Size limit of an attachment when sending external UFV Outlook email.

Frequently asked questions and resources about email security at UFV.

If you receive a suspicious email, forward it to phishreport@ufv.ca and we will investigate.