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- Knowledge Base
- Cyber Security
- Device Security
When linking your UFV account with some third party apps, you may be presented with an "approval required" screen. This can happen when you use "Sign in with Microsoft" on a sign in screen. Read this article to learn how to request admin approval for the application.
- Knowledge Base
- FAQs
Canadian Revenue Agency (CRA), for the 2019 tax year, requires all post-secondary institutions provide them with student's Social Insurance Numbers (SIN).
- Knowledge Base
- Cyber Security
- Account Security
Students and employees are required to use multi-factor authentication (MFA) to verify their identity when signing in to UFV services - either with a phone or security key. If you don't have access to your MFA method (e.g. lost phone, traveling), we can generate a temporary access pass for you to use instead. A temporary access pass is a temporary passcode that lets you verify your identity when signing in, instead of your usual MFA method.
- Knowledge Base
- Telecommunications and Conferencing
- Zoom
Guidelines for Zoom Privacy and Security.
- Knowledge Base
- myUFV Portal
- Faculty
How faculty can override a course for their own student(s) and/or advisee(s).
- Knowledge Base
- Software
- Software Installs
- Knowledge Base
- Telecommunications and Conferencing
- Mobile
Information on Rogers mobile roaming features and roaming management if you are travelling for personal or business and will be taking your UFV mobile with you.
- Knowledge Base
- Cyber Security
- Device Security
Is your device locked down? Read our tips for keeping your smartphone, tablet, or other device secured.
- Knowledge Base
- Hardware
Apply to become a computer lab monitor.
- Knowledge Base
- Cyber Security
- Account Security
Instructions for employees or students to reset your own password if you are locked out of your account or forget your password.
- Knowledge Base
- IT Services Portal
How to do a service request ticket approval when you are designated as the Spending Authority or Approver.
- Knowledge Base
- Telecommunications and Conferencing
- Phone, Softphone, Voicemail
How to place International/Domestic long distance calls.
- Knowledge Base
- Cyber Security
- Account Security
- Knowledge Base
- Accounts and Access
- Employees
Troubleshooting steps for difficulty viewing UFV Library Database Articles, Indexes, Journals
- Knowledge Base
- Telecommunications and Conferencing
- Mobile
Information on purchasing a new mobile device, standard data and roaming plans, and UFV mobile device management.