Reset Your UFV Email Account Password - SSPR for Student and Employee

Students and Employees can use Microsoft Self Service Password Reset to reset the password without contacting the IT Service Desk.

You must be enrolled/ registered into Microsoft Self Service Password Reset before you can use the steps to reset password provided in this article.
To enroll, follow the steps in the article here: How to enroll into Self-Service Password Reset (SSPR).
FOR STUDENTS - You must have an active UFV email account to follow this method of password reset.
If you are an ALUMNI or doesn't meet the eligibility criteria for an active UFV email account (i.e. you must have been registered for a course in the last 3 semesters), you should follow this article here to reset your student account password: Reset Password and Unlock Student Account.

 


The Self Service Password Reset (SSPR) will also change passwords for any other applications associated with same account. The table listed below provide information on which associated applications/ services password is changed.

  List of Account Passwords Changed
STUDENT
  • myUFV
  • M365 Account
  • Student email (Outlook)
  • myClass
  • myFiles

For full list of applications using student account credentials, visit the article UFV ITS Services and Password Conventions

If you have saved passwords on your browser, you would need to update the password saved after resetting it.

EMPLOYEE
  • Employee email (Outlook)
  • Computer Login Password (Network password)

For full list of applications using employee account credentials, visit the article UFV ITS Services and Password Conventions

If you have saved passwords on your browser, you would need to update the password saved after resetting it.

Eduroam Wi-Fi connected devices like your laptop or phone will need to have the password updated.  If you are connecting to Eduroam for the first time, please go to eduroam.ufv.ca and follow step-by-step instructions for your device.  

 

Reset Password Using Microsoft SSPR

If you forget your employee or student email account password or are locked out of your account, you can reset your own password, following the steps listed below:

1) Go to https://passwordreset.microsoftonline.com/ in your web browser

2) Enter your full UFV email address in the User ID field and complete the Captcha if required.

3) Click Next.

4) Based on the authentication method(s) you chose when you enrolled, you will have the option to choose your verification. Click the button next to the method you want to use. You may be asked to use more than one method. For more information on how to authenticate using different methods, follow the links below:

5) After completing your verification steps, enter your new password and confirm:

6) Click Finish to complete the process.

You can now log in to your UFV workstation and email using your new password!

Important: make sure you update all your devices; including eduroam wifi login.

          

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Details

Article ID: 734
Created
Mon 7/27/20 1:28 PM
Modified
Thu 9/2/21 12:59 PM