Overview
Students and employees are required to use multi-factor authentication (MFA) to verify their identity when signing in to UFV services - either with a phone or security key. If you don't have access to your MFA method, we can generate a temporary access pass for you to use instead. A temporary access pass is a temporary passcode that lets you verify your identity when signing in, instead of your usual MFA method.
A temporary access pass may be right for you if:
- The device you use for MFA verification is lost/stolen, broken, or you temporarily can't access it
- You will be travelling, with or without your device
Request a Temporary Access Pass
Please contact the IT Service Desk (by phone, email, or walk-in) and request a temporary access pass.
Have the following information ready:
- Why you require a temporary access pass (broken/lost phone, travel, etc)
- How long you need it for (maximum 30 days)
Your request will be analysed by the Cybersecurity team and if required, a temporary access pass will be generated for you.