Dismiss Unusual Sign-In or Account At Risk Message

If your sign in is unusual or suspicious, you will be prompted to secure your account: you can prove it's really you by passing a multi-factor authentication (MFA) prompt, and in some cases, you may be asked to reset your password.

Note: If you are not registered for MFA when suspicious activity is detected, your account may be blocked from signing in. If this is the case, please contact the IT Service Desk.

How to dismiss sign-in or account risk

When unusual or suspicious activity is detected, you will get one of two messages:

  • Help us protect your account:  You will be asked to complete MFA using one of your account verification methods, to prove that it's really you.

    • This message appears when something unusual about the sign-in is detected, e.g. you are signing in from a new location or a new device.

  • Your account is at risk: You will be prompted to reset your password using one of your account verification methods.

    • This message appears if suspicious account activity has been detected, e.g., your password was found in a data breach, or you visited a malicious link.

Once you complete the MFA prompt (or reset your password), you will regain access to your account.

TIP! You can review your activity history to check for any sign ins that you don't recognize, and report any activity that wasn't you. For more information, see how to review your recent UFV sign-in activity

 

Print Article