MFA Microsoft Authenticator App

Below are step-by-step instructions on how to setup Microsoft Authenticator App.

Step 1: Install the Microsoft Authenticator app

Download the Microsoft Authenticator app for your mobile device:

When prompted, ALLOW Camera Access and Notifications.

Step 2: Setup your UFV account in the Authenticator app

1. From a computer, go to https://aka.ms/mfasetup and sign in with your UFV credentials

2. Click +Add Method and select Authenticator app from the dropdown. Click Next and you will be presented with a QR code.

Microsoft Authenticator dialog box stating start by getting the app

3. Open the Authenticator app on your mobile device.

4. Tap the plus sign or tap the 3 menu dots in the upper right corner, and then + Add Account. Select Work or School Account

Picture highlighting add account button

5. Select the Scan a QR Code option (the Authenticator app will open your device's camera). Use your phone/device to scan the QR code displayed on the computer screen.

Microsoft authenticator scan the QR code

6. After you scan the image, you will be prompted to verify the setup was successful.

Step 2(a): Turn on cloud backup (optional)

  • The Microsoft Authenticator app backs up your account credentials and settings to the cloud.
  • You can then use the app to recover your information on another device (e.g. if you get a new phone).
  • If you have an Android and a personal Microsoft account, or an iPhone and a personal iCloud account, you can use Cloud Backup.
  • Open the settings menu within the Authenticator App and turn on 'cloud backup' to get started.
  • For more information on cloud backup, refer to Microsoft's support article: Back up and recover account credentials in the Authenticator app.

Step 3: Choose how you want to authenticate

You can choose between a push notification or a 6-digit code:

Push notification: When your sign-in prompts you for verification, you will tap 'Approve' on the notification received by your device. You will then be asked to match a number found on the sign-in screen.

6-digit code: When prompted for the 6-digit code at the sign-in screen, you will open the Authenticator app and locate the code displayed next to your UFV account. You will enter this code on the sign-in screen. The code changes every 30 seconds.

To change your default method:

1. At the top of the Security Info page, next to Default sign-in Method, click Change.

Dialog box highlighting change option

A drop-down will appear:

For push notification:

  • Select 'App-based authentication - notification'.

For 6-digit code authentication:

  • Select 'App-based authentication or hardware token - code'.

Dialog box highlighting app based authentication - notification method

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Employees and students new to UFV will be prompted complete this combined registration, which offers two benefits: SSPR (self service password reset), and MFA (multi-factor authentication).