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Frequently asked questions and resources about email security at UFV.

Privacy and security guidelines and legal considerations when using Zoom.

Use the security key option for MFA if you do not have a mobile device or do not want to use your mobile device. A security key is a device that plugs into a USB port on your computer, and can be used to verify multi factor authentication (MFA) or for passwordless sign in.

Developed by the Canadian Internet Registration Authority, Canadian Shield is a free DNS security service that blocks access to malicious websites, phishing scams, and other online threats before they can do harm. It’s privacy-focused and built specifically for Canadians.

The IT Service Desk delivers comprehensive virtual and in-person technical support to ensure seamless technology operations. Our services include assistance with password resets, account access issues, software installation and updates, hardware troubleshooting and repairs, Wi-Fi and network connectivity, email configuration and support, and protection against security and antivirus threats.

Employees and students new to UFV will be prompted complete this combined registration, which offers two benefits: SSPR (self service password reset), and MFA (multi-factor authentication).

How multi-factor authentication (MFA) is used to secure your UFV account.

Guide for UFV faculty, staff and students on how to use common Zoom features.

Setup Remote Desktop Gateway using the Microsoft Authenticator App as additional verification.

Guide listing answers to commonly asked questions on using UFV Zoom license.

Contact information for UFV Cybersecurity team.

If you don't have access to your MFA method (e.g. lost phone, traveling), we can generate a temporary access pass for you to use instead.

UFV employees can use the Make Me Admin tool to elevate their account access to administrator so they have additional control over their UFV device for a short period of time.

Check your MFA registration status and change verification methods when needed.

Unlock your computer account or reset your password.