Overview
This one-time enrollment will register your UFV account for MFA, adding an extra layer of security. You will also unlock self-service password reset to make it faster and easier to get back into your account if you ever forget your password.
You must know your current email password to register. If you do not know your current password, please visit password.ufv.ca. If you need assistance resetting your password, please send an email to the IT Service Desk
International students: Ensure any registered MFA method(s) are your own and that you have access to them. If your agent registered their own device on your behalf, remove it and then register a device that you own.
How to Register
1) In a web browser, go to https://aka.ms/mfasetup and sign in with your UFV account. Make sure you are signed in to your UFV account and not a personal one!
- If you see the prompt Your organization needs more information, you can register by clicking Next.
- If you do not see this prompt, you can click +Add method to start setup.
2) Choose your multi-factor verification method. You can choose from an authenticator app (we recommend using the Microsoft Authenticator) or a security key.
Note: Email can only be used for self-service password reset. If you choose to setup email, you will need to add another method (authenticator app or security key) to use for multi-factor authentication.
3) Follow the on-screen instructions to complete registration.
Detailed instructions for each available method are included below.
Detailed Instructions
Authenticator App (Authenticator, Duo, etc.)
Note: The Microsoft Authenticator app is FREE and published by Microsoft Corporation. Be wary of fake apps which ask for payment information - this is a common scam. Only install the official Microsoft Authenticator app using guided method (below) and the official links: for Android: Google Play store or for iOS: App store
The default prompts for the app option will guide you to set up the Microsoft Authenticator app.
First, download the app for your mobile device. Then, click Next to begin setup.
For detailed instructions on setting up the Microsoft Authenticator app, refer to the article - MFA: Setup Microsoft Authenticator App.
If you would like to use a different authenticator app, such as Duo, Google Auth, or Twilio Authy, you may do so. Because of how many apps and configurations there are, our support for other apps is best-effort only.
1. On the authenticator app configuration screen, click I want to use a different authenticator app.
2. Scan the presented QR code with your app. When you are done, click Next.
Depending on the app, additional configuration options may appear.
3. To verify the app is set up correctly, your computer screen will prompt you to approve a notification or enter the code. Either approve the notification sent to your device or enter the 6 digit code to finish app setup.
Security Key
A security key plugs into a USB port on your computer, and can be used to verify multi-factor authentication (MFA) or as passwordless sign in. You can use a security key when asked to verify MFA; especially if you do not have a mobile device or do not want to use your mobile device.
For more information on security keys, see Security Keys (FIDO2).