Search38 Results
- Knowledge Base
- Telecommunications and Conferencing
- Mobile
Information on purchasing a new mobile device, standard data and roaming plans, and UFV mobile device management.
- Knowledge Base
- Telecommunications and Conferencing
- Mobile
Information on Rogers mobile roaming features and roaming management if you are travelling for personal or business and will be taking your UFV mobile with you.
- Knowledge Base
- Email
- Employee Email
- Email
Instructions to verify if your UFV provided iPhone is connected to UFV Mobile Device Management (MDM) successfully to synchronize your UFV email and calendar.
- Knowledge Base
- Email
- Employee Email
- Email
Instructions for employees to fix when a UFV provided mobile device prompts you for a password when accessing email.
- Knowledge Base
- Email
- Employee Email
- Email
Instructions for employees to set up a third-party email client on your personal mobile device to get your UFV email.
- Knowledge Base
- Cyber Security
- Device Security
Is your device locked down? Read our tips for keeping your smartphone, tablet, or other device secured.
- Knowledge Base
- Email
- Employee Email
- Shared Mailbox / Distribution Lists
Instructions to access shared mailboxes in an exchange online web portal, outlook desktop application, and mobile device.
- Knowledge Base
- Microsoft 365 (M365)
- M365 For Students
Guide for students on accessing, setting up UFV student email on their computers, and mobile devices, and includes information on email forwarding not supported, and email name change.
- Knowledge Base
- Cyber Security
- Account Security
A security key is a device that plugs into a USB port on your computer, and can be used to verify multi factor authentication (MFA) or for passwordless sign in. Use this option if you do not have a mobile device or do not want to use your mobile device.
- Knowledge Base
- Email
- Employee Email
- Email
List of all the resources and KB articles available for the support of exchange online.
- Knowledge Base
- Cyber Security
- Account Security
Learn how multi factor authentication (MFA) works to secure your UFV account.
- Knowledge Base
- Cyber Security
- Account Security
New UFV Employees and Students will be prompted complete this combined registration, which offers two benefits: SSPR (self service password reset), and MFA (multi factor authentication).
- Knowledge Base
- Cyber Security
- Account Security
This article will guide you through the basics of securing your UFV account; either as a periodic review or if you are concerned someone else may have accessed your account. From creating strong passwords to understanding multi-factor authentication (MFA), you can ensure your account and data remains safe.
- Knowledge Base
- Cyber Security
- Account Security
The Microsoft Authenticator app helps you sign in to your accounts when you're using multi-factor authentication (MFA). The Authenticator App works without cell service, and it's free on iOS and Android.
- Knowledge Base
- Email
- Employee Email
- Email
Details the changes a user can expect when their Outlook mailbox is enabled for Online Archive