Overview
Digital signage is managed by IT Services in partnership with Communications, Marketing, and Safety & Security. This service provides a digital platform to communicate across campuses at UFV. TelemetryTV is a cloud-based digital signage content management system (CMS) that departments can use to update their TV displays remotely, share announcements, and help students navigate the campus. More importantly, this application allows UFV Communications and Safety & Security to communicate emergency information immediately to every display in real-time.
IT Services can assist in procuring digital signage solutions and providing access to the TelemetryTV tool for department editors.
Features include:
- Unified messaging and targeted content according to campus location
- Centrally managed notifications for security such as weather warnings and catastrophic events
- Up-to-date information on campus events & promotions
- Introduction of media-rich content such as moving images, video, TV feeds, and scrolling text to improve engagement
- Unified digital signage system across campuses
- Ability to self-manage content for department digital display
- Self-managed end-user support available through the vendor
Instructions
Click on the applicable service offering and complete all required fields on the form.
Digital Signage Procurement: Request the procurement and installation of digital signage. The AV team will provide consultation to departments interested in implementing a digital signage solution.
Digital Signage Content Submission: Request to submit content to be shared on the UFV digital signage displays across campus.
TelemetryTV Editor Permissions: Request editor access to TelemetryTV for departments that have a TV screen for digital signage. Also, request to change or remove current editor permissions. The department's digital signage manager must request permission updates for their dedicated editor(s).
Support
Review the TelemetryTV knowledge base article:
- Learn how to get started with TelemetryTV.
- How to create and manage content.
- Best practices and resources.
Contact the IT Service Desk:
- For hardware support related to the TV display.
- Issues regarding pairing your device or accessing the TelemetryTV app.
- Check the ticket status in the Online Portal for updates.
Contact the TelemetryTV support:
- Issues with the functionality of the features within the TelemetryTV.
- For technical support related to the software.
- Live chat with support or review documentation.
Submit a Marketing Project Intake Survey:
- Support with design, media, and templates.
- Branding best practices including logo use, colours, and visual identity guidelines.