TelemetryTV is a cloud-based digital signage content management system (CMS), that departments can use to update their TV displays remotely, share announcements, and help students navigate the campus. More importantly, this application allows UFV Communications and Safety and Security to communicate emergency information immediately to every display in real-time.
Watch the product tour video and learn how to create and manage digital content on screens. You can also refer to the TelemetryTV website for detailed steps and information.
Sign in to the TelemetryTV app at app.telemetrytv.com. TelemetryTV uses single-sign-on (SSO) to log on to the application. UFV TelemetryTV editors can select Sign In, 
then Sign in with CAS/SAML. 
Enter our team name: ufv-ca, You are now signed in using your UFV email address and password.
If you require editor access for a display in your area, submit TelemetryTV Editor Permissions request.
TelemetryTV comprises two primary components:
- Content creation
- Content management
Apps: Create interactive content using a wide range of pre-designed visuals and embedded apps. Gain a better understanding of how apps work by watching the video below.
Media: Upload and manage various media files, such as images, videos, and documents, to incorporate into your displays. Learn how to effectively use the media repository by watching the tutorial.
Learn how to create impressive digital signage content.
Canva: Design eye-catching visuals using Canva integration, allowing you to create compelling graphics for your screens.
For detailed information on creating content, refer to the Creating Content section of the article.
Playlists: Organize your created content into playlists, which serves as collections of media, apps, and designs. Add, organize, and schedule content using Playlists. Learn about the functionality by watching this informative video.
For detailed information on managing playlists, refer to the Playing content section of the article.
TelemetryTV website have lots of resources to help you create informative and creative content.
- Pre-built apps: Create interactive content using a wide range of embedded apps like Weather App, Calendar App, Events App, etc.
- Videos and images: Manage various media (images, videos, and documents) using video compression, supported formats, optimizing videos, etc.
- Custom backgrounds: Create the perfect custom app background.
- Using Canva: Use TelemetryTV's Canva integrations to create custom signage.
- Powerpoint and PDF: Learn how to import your PPT, PPTX, or PDF files into the media repository then display them on a playlist.
TelemetryTV website have lots of resources for playing content.
- Playlists
- Configuration: Configure important settings for your playlists.
- Assigning to a device: Link a playlist to one or multiple devices.
- Default pages: Set a default page for playlists.
- Overlays: Set specific overlays to display on top of your playlist.
- Themes: Set and customize playlist themes.
- Scheduling: Schedule playlists and pages.
- Templates: Create and apply templates to maintain a consistent design across playlists.
- Zoned pages: Utilize zones for versatile content display.
- Randomization: Randomize playlist pages and media folders.
- Publishing: Use playlist publishing to have complete control over your content.
- Preview: Preview playlists and pages with the Play and Icons button.
- Synchronization: Sync multiple playlists across displays.
- Tag filtering: Use tag filtering to customize content on your devices.
- Content folders: Organize your media by utilizing TelemetryTV's soldering system.
- Shared items: Understand hidden and shared content.
- Tag filtering: Targeted delivery of content based on device configuration.
- Streaming video: The Live Video App allows users to seamlessly embed live TV within an app in a zone.
- Overriding displays
- NOTE: Only UFV Communications and UFV Safety and Security have the ability to override displays in case of emergency.
Please do not attempt to use the Telemetry TV desktop application; The web application linked above has all the same features and will work just as well as the desktop application does.
The desktop application also requires windows "local administrator rights" to install which most University of the Fraser Valley accounts do not have. This will cause the install to fail.
The TelemetryTV administration interface is a web-based platform designed to work with modern, up-to-date web browsers. TelemtryTV's administration interface, available at app.telemetrytv.com, is optimized for the latest versions of the following browsers:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
Try using the following steps in case you are experiencing difficulties accessing or using the TelemetryTV administration interface:
- Update your browser: Ensure that your browser is up to date.
- Switch browsers: Consider switching to another supported browser. The latest version of Google Chrome or Microsoft Edge is recommended.
- Clear cache and cookies: Try clearing your browser's cache and cookies, then restart the browser.
These best practices will enhance loading times, streamline file accessibility, and prevent account limits from being exceeded.
- Organize your content
- Use folders and subfolders to improve organization and simplify navigation. Each department should have its own folder for storing media, playlists, apps, etc. There will be shared folders for approved UFV-wide assets.
- Employ descriptive naming conventions to make it easier to identify and locate items quickly.
- Utilize tags to provide an additional layer of categorization and allow for flexible searching.
- Optimize files
- Compress images and videos to reduce loading times. Prioritize file compression without compressing quality.
- Consider file format for faster loading times. For images, consider using JPEG or PNG. Use HTML5 video formats, such as MP4.
- Regularly review and clean up
- Periodic content audit to identify outdated or irrelevant files.
- Monitor storage usage to avoid exceeding your allocated limits.
Contact the UFV IT Service Desk:
- For hardware support related to the television display.
- Issues regarding accessing the TelemetryTV app.
- Digital signage service
Submit a Marketing Project Intake Survey:
- Support with design, media, and templates.
- Branding best practices including logo use, colours, and visual identity guidelines.
Contact the TelemetryTV support:
- Issues with the functionality of the features within the TelemetryTV.
- For technical support related to the software.
- Live chat with support or review documentation.
Reporting an issue: Send an email to support@telemetrytv.com. Refer to the checklist of key information items to send in the email.
You can also have a Live chat with a person, or have a look at the documentation available on the bottom left corner of the app.
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