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While you can set up email forwarding from your UFV email to another account, ITS does not recommend this. Read this guide to find out why.

Frequently asked questions and resources about email security at UFV to help you connect to important UFV announcements, collaborate with UFV community members, and sign on to UFV services.

You can add your UFV email address to popular email apps (e.g. Outlook, Gmail, iOS mail) for easy access to your university emails on your mobile device.

How multi-factor authentication (MFA) is used to secure your UFV account.

BitLocker-To-Go is drive encryption for removable data drives such as USB drives, SD cards, and external hard drives. This feature provides a simple way to secure data stored on portable drives by protecting them with a password.

If your sign-in looks suspicious, you'll need to secure your account and possibly verify your identity or reset your password.

Step by step instructions to use the official Microsoft Authenticator app to register for multi-factor authentication (MFA).

Employees and students new to UFV will be prompted complete this combined registration, which offers two benefits: SSPR (self service password reset), and MFA (multi-factor authentication).

Troubleshooting tips to help you with using MFA or authentication methods.

Commonly asked questions about email access, email delivery, and spam/phishing.

Block the emails you are receiving emails from a sender.

What to do if an email you sent was blocked, or an email someone sent to you was not received.

If you don't have access to your MFA method (e.g. lost phone, traveling), we can generate a temporary access pass for you to use instead.

If you receive a suspicious email, forward it to phishreport@ufv.ca and we will investigate.