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Use the monitor settings button to find the service tag of a Dell P2422H monitor.
Instructions for how to setup and configure a new iPhone device.
Submit and track your ITS support ticket details.
Guide for employees to send wireless print jobs to a Ricoh MFD printer using Papercut.
Information on UFV certified signatures and how to verify them on a UFV Managed Mac
Information on how to use the privileges application to temporarily elevate an account to admin on a managed Mac.
Information on how to use the Cisco Secure Client AnyConnect VPN on a managed Mac.
Instructions on how to manually sync UFV device to AO VPN
Check your automatic sign into the UFV campus VPN (remote access) as an employee.
How to properly care for your UFV-issued laptop, and steps to take if the laptop requires repair or is stolen.
General guidelines on how to handle water-damaged personal devices e.g. laptops, tablets, phones, etc.
IT Services policy for service provided for standard or non-standard hardware.
UFV employees can use the Make Me Admin tool to elevate their account access to administrator so they have additional control over their UFV device for a short period of time.