Banner Enhancement Request

Overview

Use this service to request Banner enhancements.

Information Required

UFV employees can complete the Banner Enhancement form to request Banner enhancements.

  • First and last name
  • Department
  • Banner module
  • Detailed description of the Banner enhancement requested
  • Attach supporting documentation that help explain the request

Instructions

Once your request has been submitted, a member of the IT Services Enterprise Systems team will review and follow-up on your request. 

Support

For support with the Banner enhancement form, please contact the IT Service Desk.

Service Catalogue Entry

 
Service Name Banner Enhancement                                                                                                                                  
Service Users Staff, Faculty
Description Use this service to submit Banner enhancement requests.
Features Your request will be reviewed by the Enterprise Systems team.
Category Business Applications
Sub Category Banner
Supporting Services N/A
Service Owner Director, Client Experience
Business Owner Manager, Enterprise Systems
Authorized Requestors All UFV staff
Request Process Complete the form with the required information.
Approval Requirement/Process Dependent upon request.
Requirements and Pre-requisites End user will be an active user with valid credentials of Banner or a system that integrates with Banner (FAST).
Turnaround Time for New Requests Dependent upon request.
Requester Responsibility Requestor should provide as much detail as possible and attach any supporting documentation if applicable.
Support Hours UFV business hours
Hours of Availability/Planned Downtime 24/7
Support Process Contact the IT Service Desk, Check the IT Services Portal for request status.
Support Owner Manager, Enterprise Systems
Support Documentation N/A
Customer Costs N/A
 
Banner Enhancement Request

Details

Service ID: 448
Created
Mon 5/25/20 7:25 PM
Modified
Fri 4/9/21 5:55 PM