Overview
INSTRUCTOR USE ONLY
All courses listed on the UFV timetable will have a myClass (Blackboard) course shell created automatically. If you log into myClass and do not see your course listed, please contact Scheduling.
Use this service to request a development shell for a course. Development shells are manually created by ITS and are used by instructors that want to prepare a course that is not yet available. Development shells will have no students enrolled.
CONSIDERATIONS: Development shells do not have term dates set; therefore, the shell will remain on your course list as a past course and will be archived after two years.
TIP: Development shells can be used to create a master course template of a past course. To do this, perform a course copy from the past course into the development shell. You can course copy into the live course when it becomes available.
Information Required
UFV faculty can complete the Development Shell request form to request a development shell for course preparation prior to the live course availability. Please provide the following information when filling out the form:
- Primary instructor name
- Preferred course shell name
- Development shell purpose
- Instructor name(s) (empl ID or email address)
- Student name(s) and ID or email address (if applicable)
- Student course role (if applicable)
- Course to copy from (if applicable)
Instructions
Click on the "Submit Development Shell Request" and complete all required fields on the form.
Support
Contact the IT Service Desk, or check the ticket status of your tickets in the Online Portal for updates.
Service Catalogue Entry
| Service Name |
Development Shell |
| Service Users |
UFV Faculty |
| Description |
Request a development shell. |
| Features |
N/A |
| Category |
Learning Management System / myclass (Blackboard) |
| Sub Category |
myclass (Blackboard) Service Requests |
| Supporting Services |
N/A |
| Service Owner |
Manager, Application Services |
| Business Owner |
Manager, Application Services |
| Authorized Requestors |
All UFV faculty can request this service |
| Request Process |
Submit the Development Shell request form with all required fields. |
| Approval Requirement/Process |
N/A |
| Requirements and Pre-requisites |
N/A |
| Turnaround Time for New Requests |
2 business days. |
| Requester Responsibility |
Enter all required fields on the form. Provide all necessary details. |
| Support Hours |
IT Service Desk business hours |
| Hours of Availability/Planned Downtime |
24/7 |
| Support Process |
Contact the IT Service Desk. Check the status of the ticket in the IT Services Portal. |
| Support Owner |
Manager, Application Services |
| Support Documentation |
IT Services Portal Knowledge Base |
| Customer Costs |
N/A |