Overview
INSTRUCTOR USE ONLY. Students must contact their instructor directly to inquire about course extensions.
This service is used by instructors to request a change to the course availability in Blackboard (i.e., extending or starting a course in Blackboard before or past the term dates).
CONSIDERATIONS: When course availability dates are changed in Blackboard, the change is applied to everyone in the course. If you need the course available only for specific individuals, go to "Course Management">"Users and Groups" and make the course unavailable for those that do not need access.
Information Required
UFV faculty can complete the Course Extension request form to request extending or starting a course before or past the term dates. Please provide the following information when filling out the form:
- Course ID / course name
- Dates of availability
- Additional notes
Instructions
Click on the "Submit Course Extension Request" and complete all required fields on the form.
Support
Contact the IT Service Desk, or check the ticket status of your tickets in the Online Portal for updates.
Service Catalogue Entry
| Service Name |
Course Extension |
| Service Users |
UFV Faculty |
| Description |
Request course availability date change (INSTRUCTOR USE ONLY). |
| Features |
N/A |
| Category |
Learning Management System / myclass (Blackboard) |
| Sub Category |
myclass (Blackboard) Service Requests |
| Supporting Services |
N/A |
| Service Owner |
Manager, Application Services |
| Business Owner |
Manager, Application Services |
| Authorized Requestors |
All UFV faculty can request this service |
| Request Process |
Submit the Course Extension request form with all required fields. |
| Approval Requirement/Process |
N/A |
| Requirements and Pre-requisites |
N/A |
| Turnaround Time for New Requests |
2 business days. |
| Requester Responsibility |
Enter all required fields on the form. Provide all necessary details. |
| Support Hours |
IT Service Desk business hours |
| Hours of Availability/Planned Downtime |
24/7 |
| Support Process |
Contact the IT Service Desk. Check the status of the ticket in the IT Services Portal. |
| Support Owner |
Manager, Application Services |
| Support Documentation |
IT Services Portal Knowledge Base |
| Customer Costs |
N/A |