Overview
This service is used to request adding or removing enrolment in a course for a lab monitor, teaching assistant, observer, evaluator, etc.
For more information about the roles that can be requested, see our "Blackboard Roles Matrix" below.
NOTE: An instructor or student cannot invite a non-registered student, member of the public, instructor, etc., into a classroom unless that person has a formal reason to be there.
TIP: Students enrolled through the Office of the Registrar will be automatically populated in the course shell. Instructors can view their students listed in their course shell through the Course Management, Grade Centre or in Users and Groups.
Information Required
UFV faculty can complete the Faculty Course Enrolment request form to request adding or removing enrolment in a course for a lab monitor, teaching assistant, observer, evaluator, etc. Please provide the following information when filling out the form:
Instructions
Click on the "Submit Course Enrolment Request" and complete all required fields on the form.
The below matrix contains more information on Blackboard roles:
|
Role
|
Privilege
|
Notes |
|
Instructor
|
Full instructor access that includes Course Management
|
Designated instructors are completed by Scheduling. Please be aware students can be confused if there are multiple instructors in a course and who they should be communicating with.
|
|
Course Builder
|
No access to Grade centre
|
This role will provide privileges to upload content material. No access to the Course Grade Centre.
|
|
Teaching Assistant
|
Most instructor privileges
|
This role will provide instructor privileges that include the Grade centre. Cannot create play lists in the Kaltura Media Gallery.
|
|
Observer
|
Read only
|
Request by instructors for student to be added as lab monitor or for peer review of a course.
|
|
SLG Leader
|
Read only
|
Must be listed with Supported Learning Group Leaders. List is updated each Term.
|
|
SLG Leader Edit
|
Edit/Add content
|
Same as above: SLG Leader with ability to Edit/Add content.
|
Support
Contact the IT Service Desk, or check the ticket status of your tickets in the Online Portal for updates.
Service Catalogue Entry
| Service Name |
Faculty Course Enrolment |
| Service Users |
UFV Faculty |
| Description |
Request adding or removing enrolment in your course for a lab monitor, teaching assistant, observer, evaluator, etc. |
| Features |
N/A |
| Category |
Learning Management System / myclass (Blackboard) |
| Sub Category |
myclass (Blackboard) Service Requests |
| Supporting Services |
N/A |
| Service Owner |
Manager, Application Services |
| Business Owner |
Manager, Application Services |
| Authorized Requestors |
All UFV faculty can request this service |
| Request Process |
Submit the Faculty Course Enrolment request form with all required fields. |
| Approval Requirement/Process |
N/A |
| Requirements and Pre-requisites |
The requestor must know the email address or student / empl ID for the person they want to enrol. |
| Turnaround Time for New Requests |
2 business days. |
| Requester Responsibility |
Enter all required fields on the form. Provide all necessary details. |
| Support Hours |
IT Service Desk business hours |
| Hours of Availability/Planned Downtime |
24/7 |
| Support Process |
Contact the IT Service Desk. Check the status of the ticket in the IT Services Portal. |
| Support Owner |
Manager, Application Services |
| Support Documentation |
IT Services Portal Knowledge Base |
| Customer Costs |
N/A |